Guest User
August 12, 2024
NEVER NEVER NEVER again this hotel is in disrepair is falling apart it’s old , old very old deteriorated Very very very dirty everywhere is in decline half of the property it is close down ROOM DON’T HAVE AC and they don’t tell you (what a joke) Very old, old , old , very worn out patio furniture with no cushions to seat ,there is not a place where to seat to have a meal , there is no lights outside at night to enjoy the any of the views The rooms are disgusting with a very sticky smell everywhere the bedding sheets are dark gray ,very very very worn out, the room curtains are torn all the way up and down side to side with holes everywhere ,you can only get one bath towel that’s it , no hand towels, no wash cloth ,no towel holder or anything to hold your shower necessities like shampoo shower gel etc we have to place everything on the shower floor No hair dryer not even a plug next to the sink in case you bring your own Customer service is socks they don’t smile they don’t look at your eye and The answer alway was tomorrow we are close for today and guess what it never happened Going down to the beach the gate was lock it took a while to have someone to open it up we were very lucky they did The food was nasty I got very sick if you get the free breakfast you only have one choice and the service is terrible it take a lot of time to get your food be prepared to spend a couple of hours waiting for service The only one restaurant has the chairs and umbrellas on the beach for people that come in buses from other places they are not for the guesses in the hotel , they have an outside timeshare free breakfast sale event very inconvenient we not able to relax on any one this umbrellas or chairs the advertising pictures are very old it doesn’t look that way anymore NOBODY CARE!!! THEY DON’T CARE !!!