Sightseer48409367247
October 21, 2024
Ok I give the hotel one star for the newly renovated room (they are not all renovated, beware).I give the other star to the bar and dining room staff , special mention to Diana who was helpful and always with a smile . Sorry I can't give this hotel more than two stars as IN MY OPINION it is definitely not a four star hotel and here's why I think that .... The food on six of our 7 days was poor to say the least, very repetitive and almost always barely tepid, the vedg was soggy and uninviting , meat either tough or as in two occasions our chicken undercooked and pink inside At breakfast the beans were cold , bacon like chewing leather and fried eggs burnt at the bottom but slimy and undercooked on top. The bread was very good so we lived most of the week on bread and cheese . This hotel is only really suitable for families with children under ten but crazy that the kids entertainment didn't start until 9.30 , there was a couple of nights with entertainment for adults but that doesn't start until 10.30 pm , The pool area is amazing for children but the water is so cold hardly any adults ventured in , the children didn't seem to mind and we're having fun on the slides The reception area is in dire need of a makeover as it looks like a set from prisoner cell block H The day (Sunday) we arrived the bar outside was packed with people smoking and as there were no ashtrays on the table they were all stubbing out their cigarettes on the floor, disgusting when there were children running around with bare feet . There are no places for a quiet drink with friends and there is a lot this hotel needs to look at if it's claiming to be four star Sorry to leave such a scathing review but as I've said this is my opinion and also of the three other older adults I was there with . I do hope that improvements can be made but in the meantime I feel this hotel is only suitable for families with younger children .