Protur Roquetas Hotel & Spa

Second time at this hotel and it was just as good as the first. All the facilities you would want. Hotel is super clean especially the pool. The main restaurant always had a good selection of foods to choose from, pool bar was great for a quick snack and unlimited ice cream. We had a lovely meal in the Italian restaurant, which is a nice experience with waiter service. The staff were lovely and attentive. They had listened to our requests regarding the room. Brilliant experience and definitely recommend.

We have just returned as a family of 2 adults and a 3 and 5 year old. All in all we had a brilliant holiday, I would recommend this hotel and I would return. A quick summary Food was great. Plenty of choice. I’d recommend the pool bar over the main restaurant for much. The Asian was brilliant, we didn’t really enjoy the Italian. Drinks of a good standard. Staff throughout were lovely - very helpful when my little boy was poorly. Pools are great, something for everyone. It’s true about people putting towels on sun-beds at 8am! Entertainment was hit and miss but not as bad as some have made out. Face painting was a nice touch. Despite other reviews we had no issues with noise. Room was standard size, cleaned daily, minibar restocked etc. I liked the location, it was quite but enough going outside the hotel if you fancied venturing out, we visited the local market with was good - about €10 each way in a taxi! Airport was tiny, but really smooth process. As above, I would return to this hotel.

Just returned from another visit to this fantastic hotel set on a wonderful beachfront location, overlooking the promenade. From the moment you arrive, you will be greeted by the most friendly, helpful and efficient staff who go above and beyond to make your holiday memorable (Rebeca & Luis were especially helpful this visit). But the warmth does not end there; each and every member of staff we have encountered at Protur Roquetas (reception, restaurants, pool bar, lobby bar, animation team, spa, housekeeping, maintenance etc.) work tirelessly to ensure you have a wonderful stay. Nothing is too much trouble if you ask. Rooms are air-conditioned, spacious and spotlessly clean with a balcony, free safe and well-stocked daily selection of soft drinks and water. Special mention to restaurant staff (Javier, Osse & team) who always greet you on arrival with the biggest smile, and ensure you have an enjoyable dining experience. Quality and variety of food is fantastic, freshly cooked and plenty of choice for all. Chef Jonathan always welcoming and runs through choices with you. The addition of the a-la-carte dining options in the Asian and Italian restaurants are a nice touch from the hotel. The pool and garden areas are spotlessly cleaned daily and sunbeds/parasols are plentiful at any time of day. We especially like the lazy river and pool hydro massage beds, a perfect way to relax and unwind. The Spa offers great range of treatments and would highly recommend the body massage (before you get sunburnt!). Varied entertainment programme for all the family throughout the day and evening (advertised on the screen by the library). Highly recommend morning yoga/stretching with the lovely Avi as a perfect and fun start to your day (and she will teach you some Spanish!). Outdoor mini disco is followed by entertainment every evening. Also have a pianist in lobby bar on some evenings which is nice to relax to. You will search far to find a more relaxing and welcoming hotel. Huge thank you to you all of the staff for another wonderful stay, we will definitely be returning.