Guest User
May 29, 2023
A very substandard greeting, I think by the owner, I was called from a distance while I was standing at the reception, madam??, I then walked to this gentleman, because I didn't feel like going back call. When I said we have a room for the ashes. night, he walked ahead of me to the reception without saying anything, looked at the computer, rummaged through papers and then I got the key to our room. He asked if we also wanted breakfast, but we had already booked that. When I asked if we could eat in the restaurant in the evening, the response was not very enthusiastic, but okay... go ahead. After grabbing our bag from the car, he came to tell us where we could find the room. Room, very shabby, hard mattress with many bumps in it, dusty, musty and lots of cobwebs. Not even possible to order a cappuccino at breakfast, not even with an additional charge. I would like to compliment the lady who worked behind the counter in the morning, friendly, neat and hospitable, something we had missed all weekend. And I understand that it can be difficult in the catering industry, but you ask a decent price for the quality you offer, then a large dose of friendliness and hospitality would go a long way for me. Too bad!
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