Hotels with Rooftop Pools in Pulau Perhentian

"The experience at Perhentian Marriott was a rollercoaster. Firstly, the initial service and welcome we received was excellent. The clean private jetty,  clean and comfortable ferry, baggage handling and the buggy service straight up to our room in the hotel was a very warm and pleasant welcome. The hotel staff explicitly told us to buggy everywhere in the hotel.  Next, came the troubles. The room was beautiful (don’t get me wrong) but poorly refreshed for our stay. The usual menu/file was empty with nary any instructions or introduction on how to call for a buggy or the breakfast timings etc. usual stuff you’d find upon reaching the hotel room. The fridge was unclean and bath essentials not topped up. We called for housekeeping not wanting to let it spoil our vacation. After a sumptuous dinner (the hotel dinner buffet is actually really good sans the fact that they don’t tell you that the drinks counter is payable), we returned to dirty linen right outside our door (they removed the towels provided and did not replace we were left without towels) and opened water bottles in the cupboard. That’s not all, the water heater was down and there was no communication from the hospitality staff when the engineering team is fixing the heater or if it has been fixed. (We only found out they restarted the heater after we initiated a follow up with the team). The next day, as I attempted to take a bath I turned on the bath water and out spurted 100% hot water that scalded my knee. I called for burn cream and the hotel reception told us they did not have a first aid kit and instructed us to head to the store to purchase. No follow up on the matter and no acknowledgement of the issue is made from the team. It was a constant issue of us turning on the water (right in the middle, not hot not cold) for the taps and showers to spurt 100% hot water and us avoiding it.  The only redeeming point is that every restaurant, every in person staff we encountered from the buggy services to the pool side staff to the restaurant waitress everyone was lovely and warm.   (P.s. the route to long beach is fret with rubbish and flies)"

"We stayed at Mimpi Perhentian Resort Hotel at the end of June for 3 days and 2 nights, and we regretted not booking a longer stay. Our sea view triple room was perfect for our little family of three, including our six-year-old boy. The resort offers the best views on Long Beach, and we loved the chill vibes in the morning and the lively atmosphere in the evening and night. Booking all our island trips through the hotel was super convenient since we could charge everything to our room. We did snorkeling during our island tour, which is an absolute must-do when you’re on the island. The rooms were exceptionally clean, with comfortable beds, strong air conditioning, and great water pressure for showers. The saltwater hotel pool was also charming and a great spot to relax. We appreciated having the staff handle our luggage and bags, bringing them from the jetty at Kuala Besut all the way to our room at the hotel itself, which was superb! The boat ride to the island was also great, seeming more luxurious than the ones offered by the other resorts on the island. Each and every single staff throughout the hotel was amazing and friendly; making our stay even more enjoyable. Breakfast was just okay, but no worries! There are plenty of cafes just a stone’s throw away with affordable, really good food covering almost all cuisines. A beautiful stroll away, these cafes added to the charm of our stay. Mimpi Perhentian truly is a dream come true. We can’t wait to return!"

"Very nice location with a lot of excursions possibilities. Food selection could be better, e.g. sunset restaurant offers only Italian food."

"Facilities: Although the room is large, the toilet is broken. Although it was repaired in time, there is no suitable place to hang clothes. Hygiene: The room is clean, but the food in the restaurant is not fresh, and there are small insects (but it is the same on the whole island) Environment: Very good, in a corner of Pulau Besar, very quiet and beautiful, you can see the pictures I uploaded. It is very primitive, and you can see wild big lizards, see the pictures and videos I uploaded. Service: The staff is very patient and enthusiastic to provide service I will definitely choose this place next time I go to Pulau Besar, it is great👍"

"The family visited Perhentian Island and stayed at the Sharilela Hotel for 4 days. In the end, they didn't want to leave. The room after the change was relatively clean. The hotel hardware facilities were complete, the environment was particularly good, the breakfast was rich and delicious, and it was very pleasant to enjoy it in the blue sea and blue sky. The service was good, praise 👍🏻"