Residenza Ki

The location is good and the room is clean. However, the main reception for checking in is a 5-min walk from the hotel room, which is inconvenient.

The worst experience ever, this place is just terrible, it’s starts in the check in, you arrive in the place and the check in is not there, so I have to take my luggage like 3 big bags and cross 3 quarters. After that, the guy in the reception was very bad, ironic and mean. He told us the check in was at 14, it is ok, but we wanted just charge a phone and he expelled us like we were strangers. So we waited until 14, and he gave us a room really terrible, with no separate beds as I asked. We asked for a taxi to go to the airport at 4 and he told us he booked, but we waited the taxi but it never comes. So I got late and I had to pay 100 euros more for it. The worst experience ever

YOU'VE BEEN WARNED!!! Do yourself a favor and steer clear away from this place. The entire stay was literal living hell and we couldn’t get out fast enough. There is no one there to check you in, just a paper note on the door to go to a different hotel a few blocks away that checks you in. Fun. The bathroom had mold all over the walls and especially in the corners of the shower and due to lack of cleaning the shower, my husband slipped and fell and hit his back and head. Being a bed and breakfast you will hear EVERYONE AND EVERYTHING starting at 5:45am so if you enjoy sleep this place is NOT for you. You walk up to the second floor for this hotel as the lower floor is a different hotel but I’m pretty sure they share the same breakfast quarters which is fine, however, the breakfast quarters butt right up to each and every room so no one is respectful or quiet in the morning. The air conditioner was rigged and broken and someone had stuffed a cup in it just to get the AC to blow. The TV didn’t work. All in all worst I’ve ever had and while close to the Spanish Steps and Trevi, please for the love of God go and stay literally ANYWHERE BUT HERE! Rome was incredible and we had the best time here but the bed and breakfast was awful. Ciao!

Thieves! The housekeeping staff stole $40USD from my wallet. The A/C did not work and the overall stay was horrible.

Good luck getting your key We, a family with three children, arrived at 9pm and called the number on the door eight times to get our key. No answer. We walked a 10 min walk to their other hotel that had a reception but there was nobody there. And we called and knocked. We tried their what’s app, email and even asked the neighboring restaurants but no luck. After two hours another guest came to our rescue. She managed to get hold of them by WhatsApp and they told us our key was upstairs on a table inside and provided us with a code. A code that was not provided in any confirmation whatsoever. Had we not met the lady we would have had to sleep on the street as we all the hotel rooms nearby was full. Absolutely appalling service. I would not recommend it to anybody.