Name: Tullia&Prisca Relais
Address: Via Tommaso Grossi, 6, Rome, Lazio, 00184, Italy, Via Tommaso Grossi, 6, Overseas, Italy
Rating: 4.4

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Best hotel I stayed in Europe so far
New to attraction and is good location

The room is spacious. Things are clean. The staff there is really friendly.

Siamo stati accolti con grande cordialità e professionalità, la stanza bellissima,eccellentemente pulita,dotata di ogni confort.Ubicata in una buona posizione ,vista la vicinanza al colosseo,ma in una zona abbastanza  tranquilla.Ci ritorneremo sicuramente!!!

We were welcomed with great cordiality and professionalism, the room was beautiful, excellently clean, equipped with every comfort. Located in a good position, given the proximity to the Colosseum, but in a fairly quiet area. We will definitely return!!!

地理位置很好，離鬥獸場很近很方便。房間整潔衞生，每天有客房打掃服務。就是聯繫不太方便，無前台，攜程提供的電話號碼都無法接通。後來聯繫了攜程的客服找到工作人員的。找到以後服務還不錯。

The location is very good, very close to the Colosseum and very convenient. The room is clean and tidy, and there is room cleaning service every day. It's just not convenient to contact us. There is no front desk, and the phone number provided by Ctrip cannot be reached. Later, I contacted Ctrip’s customer service and found the staff. After finding it, the service was pretty good.

Кидалово!!!мы забронировали оплатили,приехали звонили никто не открыл,потом заходила одна женщина мы зашли с ней поднялись на этаж звонили,но так никто не открыл,долго скитались по улицам в поиске переночевать!!

Kidalovo!!! we booked, paid, arrived, called, no one opened, then one woman came in, we went up to the floor with her, they called, but no one opened it, wandered the streets for a long time looking to spend the night!!

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This hotel is a complete joke!!!  I recently stayed at Prisca Relais, and I must say that my experience was nothing short of a nightmare🤬🙄 I felt compelled to share my experience here, as it reflects the poor management and lack of customer care at this establishment.  During my stay, I encountered a sudden electricity cut while I was in the middle of a shower and left me in complete darkness. As I stepped out of the bathroom, I realized that the entire building was affected by the power outage.  Considering the hot weather, with temperatures soaring to 35°C, it was unbearable without the air conditioner. To ensure our safety and comfort, I immediately reached for the hotline number provided in our room. (Because there were no reception in the hotel, you have to call)  However, the response from the hotline was nothing short of rude and insincere. The representative simply said, ”We are sorry, please wait. We don’t know what to do too. Bye.” This dismissive and unhelpful response left me and my friends stunned and increasingly frustrated.  As requested, we patiently waited for an hour, hoping that someone would address the electricity issue and restore our comfort. Unfortunately, no one arrived to fix the problem, and we were left to suffer in the heat and darkness.  I am deeply disappointed with the overall experience at Prisca Relais. The hotel's inability to handle a basic amenity like electricity, coupled with the discourteous and unhelpful response from the hotline, has left me with a negative impression that I cannot overlook.  I strongly advise future guests to consider alternative accommodations until the management here takes the necessary steps to improve their service and prioritize customer satisfaction. It is essential that they learn from this incident and ensure that no other guest has to endure such problem in the future.  I sincerely hope that my feedback will be taken seriously and that the necessary actions will be taken to rectify the issues I have highlighted. Guests deserve a much better experience than what I encountered during my stay.

Very clean, comfortable room with aircon that worked well in the hot weather. Excellent support from Angie who maintains the rooms, providing anything extra required to make our stay comfortable. Unusual protocol for checking in. No front desk, just remote support from Simone who was excellent providing transport from airport to hotel. Just as well we had the transport as it was not immediately obvious that the common front door to the building led to the rooms on the 1st floor. Did not meet Simone, every request was handled over the phone. Did meet with owner Sarah who recommended a local restaurant, that did turn out to be very good. Isidore. Simone, Angie and Sarah spoke good English, so I did not have to resort to Italian tourist phrases

A lot better than expected. Beautiful and clean interior with friendly staff. Excellent location 5 min walk from the Colosseo, near every transport you need. No noise despite the vicinity of the road. The mattress was exceptional and perfect sleep, as it was much needed. Definitely coming back!    Water and soft drinks in the fridge are charged, although there is no price list to warn you. These could be complimentary for the price we are paying...

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17.1km from Ciampino G. B. Pastine Airport

759m from Manzoni – Museo della Liberazione

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Discover 85 Tullia&Prisca Relais reviews, rated 4.4 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Tullia&Prisca Relais Reviews: 85 Verified Reviews Latest 2024 | Trip.com

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