Residenza Palline

Fantastic stay in a beautiful little apartment only few minutes walk away from The Vatican. We had an airport transfer arranged to and from FCO and it went smoothly and professionally. Clean and interesting layout, everything you need for a stay in Rome.

Property was very clean, spacious and cozy. Easily accessible and within a good location. Help received fairly quickly via WhatsApp. Main issue was I think there’s just 1 iron between the 5/6 rooms which meant we didn’t get to use it.

Position is great (close to S. Pietro church), the space, silence and organization as well (need to be a bit smart for remote checkin and anyway well supported). Just some services as air conditioning and heating need to be improved even if usually not so much needed there. I'll book It again.

North American clients need to understand that this property is not a hotel. There is no on-site management. You have to have a way to contact these people electronically in order to get access to the entry codes for the keys and to know which apartment is going to be yours. Housekeeping comes every three or four days to replace your towels and your toilet paper. Our suite had a kitchen and it had a fridge and a microwave and a small convection stove top and this worked for us. It was clean and convenient location. The problem with this property is that there are several apartments being rented on this site, but not under all the same management. Our ability to communicate with the management of our suite, was good, but our brother in-law also booked a room here , but it was under a different management with a different door entry. Their stay was 7 days. No one came to check on them. There was a water leak on the floor of the bathroom, always wet, no one came to change their bedding, towels or replenished toilet paper, or to ask how they were doing. There was no contact whatsoever my brother in-law who did not have a phone or Internet access,so this property for them was a disaster. Someone came to let them in, but only because they used our phone , after that, no one came to check on them for the rest of the week even though we called to complain. They booked ******* same as us but a bad experience. We both booked rooms on this site but our experience was good, theirs bad!

Beautiful apartment in a great location in Rome! I would definitely recommend staying here and plan on staying here again, myself. It was self-check in, but they sent instructions that were very easy and clear to follow.