Popular Roissy-en-France 4-star Hotels

The worst night sleep I have ever had in a hotel. The mattress protector was a disposable paper type and moved underneath the sheet, rustling and sliding every time I moved. It also made the bed very hot and sweaty. The shower in the bathroom leaked and the door and doorframe were rotten with water ingress. I will not be staying again.

Facilities: in place. Hygiene: clean! Environment: Comfortable! Good service! Accommodation in Paris is generally more expensive, but this hotel is very affordable and cost-effective. I hope that the price will not increase, and I will stay here next time.

I was bumped off of a morning flight at CDG and this Best Western allowed me to check-in early. The staff was super friendly and helpful the hotel itself was modern, clean and comfortable. The room was bigger than most Parisian hotels and there wasn’t a sound issue despite being only 5 minutes driving from the airport. Within 5 minutes walking there are supermarkets, bakeries and restaurants in town. I would definitely return here!

Very Good ! I think we had a very good choice if we consider the price ! very nice hotel !! :) thank you!

Stopped for 1 night, chose as the nearest hotel to the airport to catch the flight in the morning. Depressed grey design, dirty carpets at the entrance, staff not wearing badge. The respiratory rooms were confused, our friends gave the key to the busy room, well that the guests we woke up (we settled at 1 hour of the night) closed the door to the chain. Our room was e-chaiter, stove, refrigerator. The designer was probably with a good sense of humor because between the sandwich and the head of the bed instead of the wall a big transparent window! It can be closed with a curtain, but! The curtain is located on the side of the room, that is, only the person in the room decides to close them or open))) is not much if you sleep a little bit, when the light is on in the toilet, the feeling that the light is on in the room above your head. The interior is scratched, scratched on the floor, table, windows go out to the parking and they are very dirty. No soap and shower hat, e. the soots are uncomfortable and they are few, part is located in the floor itself, there is over the e. the stove, but there is no bed. Breakfast is scarce, cruissant, toasts, jam, cheese, sausage, surprised plastic devices! In general, the hotel creates the impression of uncomfortable and unpleasant, one night can be stayed, but there is no desire to return here.

We were 3 girls there for 3 nights, we stayed in bedroom 222 and we complained as soon as we arrived that we had found some used mans boxers in the wardrobe, to the reception. The guy in the beginning did not understand what we were saying but eventually said “we will send someone up” no one came. Next day we went to the reception and complains again. The girl was very nice and apologized and said it would be picked up. No one came again… It’s a very nice hotel, comfortable to stay a few nights, nice breakfast and the people are kind but this left us wondering if the bedroom was actually clean… which we saw that the floor was not but you can understand how we felt… Before we leave we left there a note.

After reading the reviews, I was a little concerned about this new hotel. However, it obvious the Manager has read the reviews and taken control of the issues. I took the train to CDG and was only going to have one day in Paris before my flight home. I decided to stay near the airport and go into Paris by RER for the day. This was the perfect hotel! When I arrived at CDG, I got my luggage and took the CDGVal shuttle to Parking PR, a 5 minute or less ride and leaves the airport every 3 minutes. When I exited the shuttle, it was a 3-5 minute walk to the hotel. You can't miss it. It's a big RED and ORANGE building. It's connected to the Residence Inn. When you get to the Residence Inn, just walk past and the Courtyard entrance is immediately there. There are signs and the navigation on my phone also worked perfectly. I had checked in online and indicated I would arrive at 11:30 am. I expected to store my luggage at the hotel but to my surprise, the front desk staff greeted me with a welcoming smile and said they had my room ready. I received my keys, dropped my luggage, freshened up and took the CDGVal back to Terminal 2 to catch the RER to Paris. I spend the day and had dinner in Paris. I returned to the hotel around 11:00 pm to again be welcomed to the hotel. It was by far best hotel staff I encountered on this trip. The next morning, I only needed to drop by key to check out. I had a 9:00 am flight and left my room at 6:00 am. I was at the airport by 6:15 and had checked my luggage and cleared immigration and security by 7:15. Duty Free had not even opened. When only passing through CDG for flights, I would no hesitate to stay here again. I only saw one issue and it was very minor. The carpets were not firm in the hall way so it was hard to pull my luggage with wheels.

Please carefully consider staying here as they falsely advertise it has A/C when it doesn’t and the staff are the rudest I have ever experienced. Also the rooms are dated and housekeeping cannot even be bothered to replace the wall fixed shampoo and showergel in the shower so leaving you with none whilst trying to shower. Had to make our own beds as well as housekeeping had just put sheets on the bed and no duvets. A member of staff then turned up 30 mins after making them aware and pointed at a cupboard but didn’t make the beds. They state the comfort of the bed is the next level well they are the hardest most uncomfortable beds I’ve slept on. The lifts are also the slowest and due to them being very small too we had to wait 10 mins before getting down to reception in the morning. Within the company I work we book approx near to a thousand rooms with the Accor group every year but this is the worst I’ve experienced. Bearing in mind they advertise themselves as a four star they should learn from Premier Inn to understand about comfort and customer service. And they are only 3*! Also I am aware the hotel is in France but one of the members of staff didn’t understand any English and this is an airport hotel. You would expect some basic knowledge. The outside of the hotel is also the most awful looking with rubbish on bins and no appeal. As a solo female traveller I would feel so uncomfortable as there are lots of people wondering around outside too.

Surprisingly one of the best airport hotel, the receptionist was so helpful even late in the night..the room is so big with awesome big bed. I would certainly like to stay much longer and will do soon. One to mention is excellent bar and awesome table tennis table.

I did not spent time in this hotel for a while due to business constraint and i have been very nicely surprised but their new rooms...excellent surprise...with modern touch and many nice touch of attention. Team very kind and supportive in any request as always... The new shuttle system to airport is much better...although participation is at 5euro, you have a dedicated min-bus driving you directly to your terminal...much faster and convenient then previous one making the tour of many hotels to collect passengers prior to reach airport.