Holiday Inn Express & Suites Rogers

Very welcoming staff and efficient check in. The room was very clean and spacious. Breakfast was well done, clean and organized and thoroughly enjoyable. Pool area was well maintained and had lots of entertainment value for kids Very enjoyable and comfortable stay.

The pool and hot tub were wonderful! Perfect temperature. The breakfast was great. Lots of options.

We enjoyed our stay. The location was very convenient for our plans. We enjoyed the pool area. The small kids enjoyed the fish slide. The area was very clean. We had the restaurant next door deliver a meal, which was very good. We will definitely return.

This whole experience was ridiculous! Booked through ******* to make it easier and prepaid for everything. Arrived at the hotel after 5pm (check in was at 3pm). Only 1 of our rooms was ready so we had to wait an additional hour and a half just to check into our other room. We already had been driving over 5 hours with 3 kids so needless to say this was not what we wanted to do! When there was an issue the staff would switch from English to Spanish to talk with one another in front of us which made us feel they were talking poorly about us. We got up to the room that was ready and found a giant spider crawling on one of the beds. There was mold on the top part of the wall in the bathroom, the bathroom door wouldn't lock, and you had to shower in the dark because the light didnt work (this was room 215). When we finally got our second room it was NOT the adjoining room we requested but instead a room 2 floors up! The fourth floor reeked of **** multiple nights in a row. The pool area was dirty and the bottom of the pool was caked in brown up. Left a day early due to overall experience and when ******* attempted to get our money refunded for the day we left early, low and behold they could never reach the general manager. This hotel needs a complete management/staff overhaul. The ONLY decent staff member was their cook and the only good experience was the morning complimentary breakfast. So I guess if you want to spend $850 for breakfast then this is the hotel for you.

Liked everything

Great hotel! Great breakfast and pool area for the kids. My only gripe is the thin walls, you can literally hear everything outside the room and the rooms next door. Would stay again though