Cocotiers Hotel - Rodrigues

Nice place to stay on a business trip. Opted for a HB basis and the breakfast and dinner were nice (buffet style). The standard room is OK, the garden room and seaview rooms are much better. Near to port mathurin and some small shops. Facing the seaside and close to food stalls. Would recommend for a peaceful stay.

I recently had the unfortunate experience of staying at Cocotier Hotel from December 26 to 31, 23. My overall impression of the hotel was quite disappointing, and I feel compelled to share my experience. Upon arrival, there was a lack of introduction around the hotel premises, leaving me feeling uninformed about the available facilities. The room presented additional challenges with a leaking wash basin, low water pressure, and a bed formed by two single beds, creating an uncomfortable canal in the middle and they said they would give us our actual room which we paid for the day after and it didn't happened until 28th, already i couldnt settle myself in as it should cause i knew i had to move. To exacerbate matters, when I requested my initial room i booked for, i still had uncomfortable sleeping conditions, the new room had a malfunctioning AC. This issue forced me to seek yet another room (3rd now now) well past 23:00, disrupting my sleep in the high temperatures of Rodrigues. Despite my efforts to communicate these issues directly with the hotel manager, I received a disappointing response. Not only did they fail to reply to my emails promptly, but their proposed solution was merely a lunch – a gesture that fell short, especially considering the subpar quality of the hotel's food and so much inconvenience to us,trying to spend a peaceful time as couple to end the year on a good note. The lack of effective resolution and the overall condition of the hotel lead me to believe that Cocotier Hotel is in dire need of serious renovation. My stay was marred by inconveniences, and the time lost cannot be replaced. I strongly advise against choosing this hotel for your stay in Rodrigues. Sincerely, Divya Ghoorbin

Most of the staff were not courteous. Very poor customer care. More or less same food in menu everyday. Most of the food is finished before time n not replenished. Towels for water pool is a big issue, never available. u r asked to come n fetch ur towel at the reception dripping from the pool.

This is our 6th trip to Rodrigues.We love Rodrigues for its calmess,pollution free island. This is our very first experience with Cocotiers hotel.We were there for 3 nights. I would very much appreciate it if this could be taken as a constructive critics. Personnally I this the hotel management should review the hospitality business for several reasons: 1- You have noone to welcome you or carry your luggage once you arrive at the door of the hotel 2.We had a very unclean room with the bathroom not cleaned and very smelly disgusting odor- Had to call for the maintenance to check the toilet. 3. The breakfast is very poor in choice and as for dinner we ate almost the same dishes the 3 nights we were there. The toilet near the restaurant is very dirty,smelly and .... A positive feedback will be the night show where the guy sang very well with live music and sega . I believe that since we pay for our stay we should be given value for money. I think the hotel management should view all these defects.