Baymont by Wyndham Rock Springs

It was a nice motel. Staff were friendly. It had nice comfy beds.

Would stay again This was a quick stop on a longer road trip and we couldn't have been happier with our stay. The two women at check in were incredibly friendly and the room was clean.

Great

Clean motel. Cherful staff.

The hotel is very clean despite being old. The decor is very intentional about looking like a Hilton property. It used to be a La Quinta Inn or some cheap motel and they remodeled. And the property is well lit at night for parking especially if you are traveling solo. And the rooms are the cheapest Hilton in this area. But that’s where it stops. The gym only has 2 treadmills and a rack of dumbbell weights. I had to share the workout bench with another guy. It’s good enough to get a quick workout while traveling. The breakfast is nothing like Hilton. Just muffins, orange juice and coffee. I asked Irina (employee) about having eggs and she said no. I asked if I can bring the eggs to her and to boil them for me. Nothing super hard. I like eggs after a workout. She still said no. I asked if there are pots with boiling water and that I can boil them myself. She still said no and that “this is new property”. So what? Now this lady is getting ridiculous. What about the customer service that is customary of Hilton properties? It sure is missing here. I’m not coming back here ever again. To me it’s the little things that go a long way and I left this property unhappy.

The service was very good because the staff was very friendly staff. The room was clean. The pillows and the mattress were soft and comfortable. I liked the facilities, specially the pool and the fitness center. It is a nice place to stop by. I really recommend.