Quality Inn & Suites Dixon Near I-88

Guests enjoy a varied and hot breakfast. The location near the interstate and amenities like restaurants and Walmart make it convenient for travelers. The staff is consistently friendly and helpful.

Recently booked a wedding block here and would not recommend. Staff were less than helpful. There were complications with guests booking rooms and staff not being able to find the block throughout the entire process. My brother is an amputee and I called the confirm his room was ADA accessible THREE times. When he checked there was “none available.” Thankfully he is young and adaptable but showering standing up was less than desirable, not to mention a safety risk. Multiple guests had to wait various hours past check in to actually get in their rooms. When we got back after the reception various guests, including me, were stuck outside of our rooms bc the keys would not work. Finally got them to work but if we left the room we would have to go back downstairs and get them connected again. Rooms were outdated, but we knew that going into it and that was the least of our worries. Now I’m getting an email stating that two guests didn’t have a card on file and they are going to charge my card (which is not in our contract). Guests were given room keys and checked in at the front desk, it is protocol to get a form of payment at the desk. Said guest also called Thursday before the reservation and paid over the phone. We were also told by Bianca when booking the block that we would get a free night after 10 rooms were booked and then were denied a complimentary room.

We have family in the area and have stayed at this hotel many times over the years. It used to be a clean, decent place, well-located place to stay. However, this will be our last stay. The first room we were given smelled strongly of fast, greasy food. The next room was filthy and the bedspread and the sheets smelled like Doritos--I'm not kidding. The bathroom was dirty and was littered with hair from prior guests. The carpeting in both the public areas and the rooms is worn, and dirty. The television sets in the rooms are small and very old. This hotel is sorely in need of some capital improvements and some deep cleaning. We will never stay here again.