Kingsmill Resort

Off-season stay, but resort was amazing as always. Just starting to decorate for Christmas. Staff was amazing. Our riverfront condo which we've booked previously was equally amazing. Peaceful, spacious, great amenities, and view.

The Kingsmill Resort is a fine resort. I have stayed there many times going back to the 1990s. However my brother and I paid 250$ to play the River course and they never told us they were holding a corporate outing there that day. Incredibly slow play and a terrible experience. You should respect your guests enough not to do that or at least inform them up front.

This was a solo trip for work. My room was located in a prime spot by the course and the main building (Rm 1003). The staff and everyone I spoke with at the resort was great. The marina staff and restaurant bartender and hostess especially were amazing and super helpful and friendly. However, there were stains everywhere in my room: the curtains, the bedding, the rug, the walls, and the door frame also had a black scuff on it. Most notably, a massive 1.5' dark stain on the rug at the foot of the bed. I was not comfortable sleeping in the bed for multiple reasons. There were cobwebs and spiders in them in the upper corners of the room, broken tile flooring, creaky, uneven floor (felt like rotting foundation), paint from the walls had gotten on the wood bedframe, the walls appear to have seams in them possibly from painting over old wallpaper, and the bedside lamp was flickering. It was a strange motel-like experience in the middle of a high end resort. Although, as I left I did notice other things were quite dated around the property as well most notably the cheap-looking rotting wooden street lamps. I didn't notice them the night before because none of them were lit in the lot outside my room and it was pitch black. They were transparent about doing renovations, but I saw no evidence of renovations happening. I genuinely hope the resort does well, but there are MANY things that need fixing in the room I stayed in. I was not given any discount when showing the front desk staff these photos at checkout.