Guest User
July 22, 2025
Perfect accessible room for graduation stay I stayed with the Zip team for five nights while I was in Cardiff for my university graduation, job interviews and some celebrations. As a wheelchair user, I could not fault the accessible room. There was ample turning space, a non-slip en-suite wet room with grab rails, shower seat and emergency pull cords. Everything was spotless. The staff were friendly and helpful. The reception and bar area was welcoming; you could order food and drink from the bar or bring in a takeaway if you preferred. Outside, the ramp had a sensible, gentle incline that made coming and going easy. I would wholeheartedly recommend this hotel, especially as the accessible room was not priced higher than the standard rooms. Big shout out in particular to Ayesha – what a lovely and hardworking lady!