Marriott Riyadh Diplomatic Quarter

From check-in to check-out, the team made sure things ran smooth. Noura at the front desk was sharp and efficient — no fuss, just handled everything with real professionalism. Sheila at breakfast brings energy to your morning. Quick, kind, and always a step ahead. And Joel in the lounge — absolute class act. Knows the space, knows the guests, and brings a calm that makes the lounge feel like a real retreat.

Room very comfortable, a proper apartment that can sleep 4 people. Cleanliness it was ace, breakfast excellent, staff was lovely. Surroundings were ideal. It is a pity I hade very little time to visit the facilities. I would definitely recommend it.

Absolutely outstanding in every way. Having been to hundreds of Marriott hotels around the world, this has to be at the top for service. Every employee, from the great guys that welcome you when you arrive to the excellent people at the front desk and reception to the restaurants and lounges performs at the highest level. Every employee greets you with a smile and by your name! It’s truly remarkable. This hotel is the cleanest I have ever seen and always smells so good. Every employee is working, cleaning, welcoming guests, and ensuring each guest is treated like the most valuable and important guest in the entire hotel. There are some people who must be acknowledged because they are such incredible representatives of the hotel and the Marriott brand: Khalid at the front desk- just an absolute gentleman who is excellent at his job. He knows how to get things done and always with a smile. He is such a wonderful person and great to see the first thing every morning. Nelson in the main restaurant- wow, what customer service. Perhaps the kindest young man I have ever met and will ensure you have absolutely everything you could ever want. Joel in the executive lounge- I’ve never seen someone who works so hard and takes such pride in his work. Joes is extremely personable and has a smile that will light up a room. I went to the lounge just to see Joel to make my day better. Saad in the lounge and front desk- he is like the Marriott Ambassador who greets everyone with a genuine interest and makes sure everything is running smoothly. What a great person in every way. As you can see, my time at this excellent hotel and long term stay executive apartments was perfection. The breakfast buffet is incredible with more selection than I’ve ever seen anywhere. And, if you don’t see it, they will make it for you special! The executive lounge has incredible food of the highest quality and the selection. Ha he’s every day. Really a great place to have a full meal or a snack. I’d recommend getting a room with the executive lounge access. It’s very convenient and completely worth it. Rooms are very modern, extremely clean, and well supplied. I cannot find one thing that needs improvement in this absolutely outstanding hotel. They have perfected customer service and treat everyone as if they were the most important guest. Well done Marriott Diplomatic Quarter. You have achieved something that is extremely rare and hard to do, but you have earned 5 Stars ⭐️ in every category. The staff and customer service is just that great.