Mandarin Oriental Al Faisaliah, Riyadh

Excellent service, great hospitality and definitely would stay here again in the future

Good food

We visited Mandarin Oriental Riyadh for Iftar with family, expecting a premium experience given the hotel’s reputation and elegant ambiance. And while the setup was undeniably beautiful and thoughtfully arranged, sadly, that’s where the positives ended. The quality of the food was far below expectations — lacking in flavor, freshness, and attention to detail. It simply didn’t match the standard one would expect from such a prestigious name, especially during a significant occasion like Ramadan. The service was also lacking: slow, inattentive, and disorganized. We felt more like we were at a rushed buffet than a refined gathering. Unfortunately, the hospitality — a core part of any Iftar experience — just wasn’t there. It’s disappointing because Mandarin Oriental has a global name for excellence. This felt more like style over substance, and we left feeling underwhelmed. Hopefully, they take this feedback to heart and make improvements — Riyadh deserves better from a brand like this.

Very comfortable bed, room felt a bit tired - stained bath & general older condition of facilities. Stayed in the four seasons in Riyadh last week, the rooms were much nicer.

Amazing