NH Collection Alagna Mirtillo Rosso

Amazing stay in a fantastic hotel.

Had an excellent family holiday (2 weeks) at the Mirtillo Rosso. Close to many alpine locations, and also a daily outing/activity organised by the hotel that are child-friendly. Some examples: - We could borrow off-road baby strollers from the hotel to join these outings. - Dining in the restaurant for half-board guests is very quick and efficient. No need to worry about hungry babies - Baby room and Mini-club within the hotel - Ample childrens food, milk, etc in the food offerings - Amazing staff The rooms are very well adapted for young families, with much care and design. For example no sharp corners in rooms, baby gates, child-safe sockets. Sometimes the mini club arranges evening activities on the roof (e.g. dancing). We worried a bit with the level of noise, with our sleeping toddler in the room... Though she didn't wake up. Alagna is a wonderful location with many walks, trails and mountain environment. It is not well documented online, though we found it to be a great area, and we're very happy. When we booked the holiday, this property was still the "Mirtillo Rosso Family Hotel" and was thereafter incorporated into the NH hotels group. I hope that in future, NH retains the family feel of this hotel, and that this isn't lost. Speaking to other guests who had visited in previous years, they mentioned that while the hotel property is still identical, the mood and family atmosphere inside the hotel has noticeably changed since the NH integration.... I hope that this can remain a true family hotel.

One of the best hotels we have ever been! The staff is outstanding and the baby care and kindergarten is just the best ever. Our 2 years old loved every minute we spent here!! This hotel has it all! Animal friendly, baby focused and the food is a dream! So many great activities and they help you with everything! The staff is outstanding! Thank you so much for everything we will be back soon!!

We went with high expectations. Unfortunately we were disappointed. The hotel fell below nearly every European family hotel we have stayed at over the past 4/5 years, considering the cost and the rating. Service in the restaurant was poor, at times with the feeling that the food was literally thrown at you, the menu is via an annoying app which does not always work and makes it difficult to know which courses you are ordering for. Breakfast was a chaotic affair with limited healthy options and a lot of sweet things, nothing really healthy for kids. Cut veg / fruit / quality meats etc. On departure we were tagged to a lunch we had not received for over a 100 euro charge, which was sorted out but was a reflection of the approach. As non Italian speakers, it felt a little like we were in inconvenient addition (outside of activity guides who were great). Pool and facilities are good and the hotel is located in an amazing place, just needs to improve on its standards if it wants to attract a higher level of clients.

Our family of five (kids 8, 6 and 3) spent a week at Mirtillo Rosso and were extremely pleased. The children literally cried for some time upon leaving due to having to depart from their new friends (the amazing kids club staff!) The activities for both children and adults are plentiful and the ski lessons for kids are very helpful for parents. As parents, we are usually very stressed out, but Mirtillo Rosso helped us to relax a little bit! We greatly enjoyed the spa and the proximity to the slopes. Highly recommended as a place to go with young children for a ski or winter holiday. The staff were all super. Thank you to everyone at the property!

Amazing family hotel - the pool was great, food and service great. The kids had an amazing time. Also in comparison to other kinder hotels the bedroom was larger than usual and very nice quality. The bar was nice for family relaxing in the evening. We loved our stay and couldn’t have been happier!