Panoramahotel Unterinnerhof

Disappointing Stay – Not Recommended Unfortunately, we cannot recommend the Panormahotel Unterinnerhof in Ritten, Oberplatten station. Our stay was disappointing in many ways: Even at breakfast, we noticed that the milk in our coffee was sour on three consecutive days – an absolute no-go. The drink prices were also completely exorbitant: We had to pay €9 for a 0.5 liter of beer, which was completely unjustified. The room was freezing cold, with the estimated maximum temperature being 16 degrees Celsius. There was no heating; after complaining, we were only provided with a small electric heater. We were offered a room where the heating would supposedly work better. However, since the effort was too great for us, we decided to stay in our original room. However, the next day, we discovered that repairmen were replacing the window in our room – without any prior notice. Afterwards, we were accused of having accepted the offer to change rooms, even though we were never told that construction work was planned in the room. The reception and management were also anything but friendly; complaints or comments were handled snippy and unprofessional. The bathroom appeared dingy and had obviously not been thoroughly cleaned. Old furniture, tools, and trash were lying around throughout the hotel, which only reinforced the overall old, musty, and unkempt impression. In summary: The hotel appears very run-down and untidy. You definitely don't get adequate service for the price charged. We will not be visiting the hotel again.

Come a casa Ci siamo trovati benissimo, gentilezza e simpatia di tutto lo staff, da provare la pizza!

Magnifik utsikt med enkel standard. Välkomnade och trevlig personal

Ach... Also ja, die Umgebung ist schön, ja, der Speisesaal ist geräumig und gemütlich und ja, der Besitzer und seine Familie sind super nett. ABER: WI-FI ist praktisch nicht vorhanden (untere Etage). Das Zimmer roch nach kaltem Tabak, selbst nachdem man großzügig gelüftet und eine Nacht darin verbracht hat. Der Boden im Zimmer war schmutzig. Die Terrasse ist zum Heulen traurig: veraltete Möbel, keine Abtrennung zwischen den verschiedenen Terrassen der Zimmer auf derselben Ebene. Dass es in den Gemeinschaftsräumen Musik gibt, ist in Ordnung, aber Südtirol Radio mit voller Lautstärke zu jeder Tageszeit (einschließlich des Speisesaals) ist ein bisschen too much. Das Hotel ist zu diesem Preis ein Witz.