Grantley Hall

I have followed Grantley Hall on LinkedIn for the last few years since and always imagined it would be a unique and special experience. The grounds looked exquisite, awards and accolades were frequently being pinned to its lapel, and the way this place champions and celebrates its staff—promoting professional development and expressing gratitude—gave the impression of a workspace that would be a pleasure to serve guests within. Put plainly, it delivered in every way. The greeting at the gates was warm, bright, and they already knew of the ‘birthday boy’s’ arrival. We dined on the Shaun Rankin tasting menu, which made good on its promise to be both modern and inventive (beef dripping – as a nut-brown consommé) as well as locally sourced produce (some from their own garden) and a taste that would recollect Yorkshire’s traditions and past. Our waiter, Freddie, had lovely energy, and along with the whole serving team, executed the evening with precision, theatre, and authenticity. The sommeliers, Andrew and Alistair, were informative, intuitive, and clearly passionate about the range of wines on show. My birthday Louis XIII Cognac tasting still lingers on my taste buds! Our bartender, Harrison, served up ‘digestifs’ of Sidecars to bring our evening to a fitting close. His conversational manner and service struck just the right balance of engaging the guests while also giving them space to enjoy their drinks within the gorgeous Norton Room. We had a wonderful time in the spa, enjoying its range of facilities. The service was so helpful and informative about the best way to enjoy all the amenities. Here’s the summary: Grantley Hall has its own water source, a 2000-year-old borehole on site. And like water, luxury finds itself everywhere – coursing into every corridor, alcove, twist, and turn in the grounds; into every plate, glass, tray; into every detail in the room (we had a special dessert in our room – a delicate sponge topped with edible paper embossed with the Louis XIII logo). There is not an inch of this place that has not been considered, cogitated, and carefully constructed to give the guest an experience like no other. But what Nuno understands, truly understands, is that it is the staff who create any guest-centered experience. It was just so genuine. This team at Grantley Hall could be transported to any place, any service-led entity, and would elevate it one-hundred-fold. So, if you’re like us, a couple of regular folks who saved for a year for something special – you can trust this team, you can trust this place. It was truly unforgettable.

All we can say is WOW! From coming through the entrance gates and meeting THE most welcoming little chap with his bell, he made my day before we got to the hotel. All the staff are impeccable and totally on the ball. Grantley hall has got to be the best hotel I have ever had the pleasure to visit. It was our Golden wedding anniversary so called in for lunch and cocktails and everyone we met were professional, courteous and 1st class at their job, even the gardiner that we briefly chatted to so they obviously enjoy their work. The ambience of the Orchard is gorgeous, all other rooms were of the highest standard and absolutely spotless. It will definitely not be the last that Grantley will see of us! I’d love to hopefully stay over on one of our next special occasions 🤞

Impeccable stay Outstanding experience. Stan made our stay truly unforgettable. He handled an initially tricky situation so well - going above and beyond in every single way. Wow what an amazing young man with amazing communication and customer experience skills. Grantley Hall is lucky to have him. It's our favourite hotel in the UK. We will be back.

Perfect from start to finish. Service across the whole staff team is just consistently 5 star. Issac on the gate when you arrive is amazing, the happiest, friendliest welcome from him. Food and drinks all amazing. Rooms beautiful spacious, the most comfortable bed. Attention to detail is second to none. I could go on and on. Will most definitely be back. Thank you for a perfect visit

From the initial warm welcome and the amazing grounds, we knew we were in for a treat. Celebrating a birthday during our stay, the staff went above and beyond. A room upgrade, birthday messages and cards, fizz and chocolates, we were blown away! We had a lovely lunch in Fletchers, cocktails in the Orchard (a whispering angel girl’s dream), dinner at Eightyeight (duck pancakes and the cauliflower side are a must!) Our after dinner espresso martinis in the main bar were the best we’ve ever had. The room we had was gorgeous with incredible views, the little touches like the pillow and robe menu, Bvlgari toiletries, complementary damson gin and turndown service were very much appreciated. We opted for a room service breakfast after the seed was planted in our heads with the menu delicately placed next to our pillows after we returned from dinner. The next morning we were greeted by a lovely lady at the time we had requested and of course, our spread was placed perfectly with all elements hot, fresh and super! The three graces spa was indeed a highlight of our trip too and we cannot wait to return back here for another stay, but this time for longer!! Thank you so much Grantley Hall, your staff are a true credit :)

It was our first visit to Grantley Hall and it won't be our last. From booking online to checkout it has been fantastic. We were met by the bubbly Issac at the front gate, who was so enthusiastic, it must be a blessing having colleagues like him who work for the business. Check in was smooth and valet parking( a first for me) was such a lovely touch. The spa was amazing, with lots of different areas to use, the staff were lovely and friendly too. Our room was fabulous and we felt as if this is what we deserve at this stage in our life. We ate in the Shaun Rankin restaurant and were not disappointed at all. We've been lucky enough to eat in a number of Michelin starred restaurants and this is our favourite now. The menu was different from the norm and there was no real favourite course which is how it should be, they were all delicious. The young staff throughout the Hotel were all happy to look after you and engage in conversation and a bit of humour. A testament to them and the training they receive. Thank you once again and please pass on our thanks to all the staff, front and back of the hotel who make these lovely occasions happen.