OYO The White Horse, Ripon North Yorkshire

Disappointing We were in room 6, there were no windows in the bedroom or the bathroom, the only natural light came from a small skylight, we were woken up early with the light coming in through said skylight as we were unaware that there was a motorised blind on it, the controls were hidden in the bedside cabinet & we did not find them until the morning - we should have been made aware of this. The furniture was mis match, the stool had a loose top, the light fittings were covered in cobwebs. The bathroom door did not shut, the extractor fan did not work, the shower cubicle was tiny (There was plenty of room in the bathroom for a decent sized shower cubicle) & the doors did not close properly. The worst thing was that the towels smelled bad, the only way I can describe it is the dirty oily greasy smell you get from some industrial kitchens, like they had been stored in said kitchen before being put in the room. The signage on the pub said Bed & Breakfast - there was no breakfast!

Had a great stay staff was friendly, willing to do everything they even brought a new not used fridge up to us as I needed to keep some medication in the fridge. The kettle broke abd they brought a new one up, never used.the beds was so clean and soft pillows like sleeping on air. We was on the top floor not a problem no lift but it's an old premises. I don't know why people complain, the prices are low.

Super service price good local to town with parking 👍