R. Gustavo Sampaio, 320, Rio de Janeiro, Rio de Janeiro State, 22010-010, BrazilView Hotel Details
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Novotel Rio de Janeiro Leme Guest Reviews
4.1/5
Very Good
63 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.1
Service4.0
Cleanliness4.1
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All reviews(63)
Positive reviews(60)
Reviews with photos/video(14)
Awesome stay(3)
Close to beach(3)
Delicious breakfast(2)
Convenient location(2)
Negative reviews(3)
Guest User
Superior Twin Room
Stayed in Jan 2024
Travel with friends
24 review
5.0/5
Outstanding
Posted on Jan 19, 2024
Pleasantly surprised to see nicely renovated rooms, nice furnishings and good toiletries. Great to have a co working space below too.
Response from Property: Dear Sir Thank you very much for your time and comments about your stay at Novotel RJ Leme. We are very happy to hear that you had a great experience at our hotel. It would be a great pleasure to share your praise with our entire team.We look forward to welcoming you again soon.Sincerely, Luciano RochaGeneral Manager
Empire
Superior Twin Room
Stayed in Sep 2024
Business travelers
167 review
2.2/5
Posted on Sep 16, 2024
It’s good place good location but too expensive for what you get
Response from Property: Dear Mr. Empire Thank you very much for your time and comments about your stay at Novotel RJ Leme. We are very happy to hear that you had a great experience at our hotel. It would be a great pleasure to share your praise with our entire team. We look forward to welcoming you again soon. Sincerely, Luciano RochaGeneral Manager
Anonymous User
Superior Double Bed Room
Stayed in Aug 2023
Solo travelers
9 review
3.7/5
Posted on Sep 6, 2023
Hotel was situated in Leme area very near the Leme Fort. For some reason, the hotel does not have a sheltered porch for alighting, but this seems to be a common thing across many hotels in the area. It is a quieter area compared to copacabana, which is honestly just nearby. Doesn’t feel unsafe at night and the receptionist is generally helpful. However room turn over service is quite inconsistent. Some days only the bed is made and there doesn’t seem to be any new towels added, but overall it’s a pleasant experience.
Response from Property: Dear Sir Thank you for taking the time to send us your comments about your stay at the Novotel RJ Leme. We work hard to offer the best service to our guests, so your feedback is important.We have already contacted the housekeeping department to reinforce cleaning and hygiene practices, as this is one of our biggest responsibilities.We hope to be able to welcome you back to our hotel and regain your trust. Luciano RochaGeneral Manager
DiazChristian
Executive King Room With Partial Sea View
Stayed in Feb 2022
Couples
2 review
3.0/5
Posted on Feb 23, 2022
Extremely small room despite booking one of the better ones. Bathroom was small and very badly built, the shower flooded every time due to a faulty door. The cleanliness of the room was questionable, dirty floor with bits that stuck to my feet.
A hotel to avoid, def not the stars it claims.
Shengmeiergenbangu
Superior Twin Room
Stayed in Sep 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Not only are the ingredients delicious, they also look very appetizing, which is exactly what I like. The decoration in the store is very unique, very suitable for taking photos, and it is very photogenic.
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Guest User
Superior Twin Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Impeccable hotel. Very good location just one block from Leme Beach. Spectacular breakfast and restaurant service all day.
The room was great.
My only complaint is that the elevators are slow.
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Sophiashuaishuai
Superior Double Bed Room
Stayed in Jan 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Jan 10, 2024
The location of the hotel is great. It's close to the seaside. The sea is across the road. There is an open-air swimming pool on the roof. You can see the entire beach. You can also see Monte Cristo in the distance. The breakfast is also very rich. I will book here again next time.
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Response from Property: Dear Ms. Sofia
Thank you very much for taking the time to share your comments about your stay at Novotel RJ Leme.
We are happy to hear about your great experience at our hotel.
We are happy to share your praise with our entire team.
We look forward to seeing you again.
Best regards,
Luciano Rocca
General Manager
Guest User
Superior Twin Room
Stayed in Apr 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Apr 12, 2024
The hotel accommodation experience was good, but the charges for a local one-day tour that my friends and I signed up for at the hotel were much more expensive than those at other hotels. We had the same tour guide and the same car. Our trip was 5 hours including 5 attractions and no meals. The cost was BRL450, other tourists in the same car stay in another hotel, the cost is BRL430 one day including lunch
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Response from Property: Dear,
Thank you for taking the time to send us a review about your stay at Novotel RJ Leme.
We strive to provide the best service to our guests, so your feedback is very important.
We have some partner agencies that we recommend to our guests if they want to visit the city, but we do not cover the costs paid.
We hope to welcome you again soon.
Sincerely,
Luciano Rocha
General Manager
Guest User
Superior Double Bed Room
Stayed in Mar 2024
Family
8 review
4.7/5
Amazing
Posted on Mar 29, 2024
The location of the hotel is very good, close to the beach, there is a convenience store directly opposite, and there is a large supermarket 5 minutes' walk away. Taking a taxi is very convenient, there are often taxis opposite the hotel. It takes about 20 minutes to take a taxi to Jesus Mountain. Breakfast is mostly cold food, and the papaya is super fresh and delicious
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Response from Property: Dear Sir
Thank you very much for taking the time to share your comments about your stay at Novotel RJ Leme.
We are happy to hear about your great experience at our hotel.
We are happy to share your compliments with our entire team.
We look forward to welcoming you again.
Best regards,
Luciano Rocca
General Manager
Guest User
Superior Double Bed Room
Stayed in Jun 2024
Business travelers
54 review
5.0/5
Outstanding
Posted on Jul 15, 2024
The room is very good, very satisfied. The breakfast is also good
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Response from Property: Dear Sir, Thank you very much for taking the time and providing your valuable comments about your stay at the Novotel RJ Leme. We are happy to hear about your wonderful experience at our hotel. We are delighted to share your compliments with our entire team. We look forward to your visit again. Sincerely, General Manager Luciano Rocca
conglin03
Superior Twin Room
Stayed in Aug 2023
Business travelers
102 review
4.0/5
Very Good
Posted on Sep 21, 2023
The hotel is very close to the beach, just a few minutes' walk away. Restaurants and supermarkets are nearby. The service attitude is very good and they actively help with printing materials. Breakfast is quite rich.
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Guest User
Superior Double Bed Room
Stayed in Jan 2024
Family
4 review
4.0/5
Very Good
Posted on Jan 25, 2024
The facilities are good.
Because the window in Habiman’s accommodation, Nyabu, does not open,
There is a lot of cleaning product smell in the room.
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Response from Property: Dear Sir
Thank you for taking the time out of your busy schedule to provide us with feedback on your stay at Novotel RJ Leme.
We strive to provide the best service to our guests and your feedback is very important.
Regarding the window, for safety reasons, the window cannot be opened, but we do have an automatic ventilation system.
I hope that during your next stay with us, you will be aware of the changes that our team is promoting.
Best regards
Luciano Rocca
General Manager
Anonymous User
Executive King Room With Partial Sea View
Stayed in Aug 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Aug 6, 2024
Good service and very friendly hotel staff
Original TextTranslated by Google
Response from Property: Dear Sir, Thank you very much for taking the time and commenting on your stay at Novotel RJ Leme. We are happy to hear about your wonderful experience at our hotel. We are delighted to share your compliments with our entire team. We look forward to your visit again. Sincerely, General Manager Luciano Rocca
Guest User
Superior Queen Room
Stayed in Nov 2022
Solo travelers
2 review
4.5/5
Great
Posted on Nov 30, 2022
Hotel in a great location in the nice and quiet part of Copacabana beach, breakfast expensive and very basic, espresso coffee “not included in the package”… some arrogant and unfriendly employees, but at reception all the everyone speaks English. The service is not up to a Novotel, but the value for money is still quite good. Magnificent view from the swimming pool located on the roof of the hotel,
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Anonymous User
Superior Twin Room
Stayed in Apr 2023
Business travelers
14 review
4.0/5
Very Good
Posted on Apr 21, 2023
The location of the hotel is good, very close to Copacabana Beach, and the top floor has a good view.
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Response from Property: Dear Sir,
Thank you very much for your time and your review of Novotel RJ Leme.
We are very happy to know that we provided you with a great experience in our hotel.
It is a pleasure to share your compliments with our entire team.
We hope to receive you again soon.
Yours truly,
Luciano Rocca
General Manager