rating would be higher if not for problems in the restaurant. the hotel itself is lovely. desk staff very personable and helpful. we stayed in the king bed suite. separate bedroom, two balconies, lovely large bathroom, strong AC. the wi-fi was quite poor, cutting out regularly. nice view of the church and the valley across the road. area very quiet starting at dusk. but be aware that on Sunday evening it seems that a large quantity of people come to that church for mass. traffic became an issue. at least on our Sunday. we enjoyed the convenience & variety at breakfast. but dinner at the restaurant was full of problems. we were told we needed a reservation so we made one for 7p. when we arrived on time, the door was still locked. once we we let in, the two staff on the floor appeared to be just setting up for the evening. once seated, there were 3 parties inside, 2 of us, 2 gentlemen from UK, and a party of 17 (!) clearly from a tour group. this large party became the focus of the floor staff to our detriment. when we did get attention, the server was surly, barely interested in answering menu questions. and once the food arrived, were given the wrong dish not once but twice. rather than wait for the correct entrée to be produced, i ate what was served, a veal dish similar to a tenderloin steak. the salad and vegetables served with the meal were very tasty and the veal wrapped in bacon was good for the first couple of bites but once you got into the meat, it was clear that it was barely cooked. i know veal shouldn't be cooked beyond medium rare but this was barely warm. very disappointing. and trying to get any help while the two staff gave almost all their attention to the table of 17 was really frustrating for us and the other gentlemen hoping for a nice meal. management needs a better plan to handle large parties. maybe restrict other diners until large party has departed.
Excellent
32 Reviews