Hampton Inn & Suites Ridgeland

Don't know why the design places like this. I open the curtian and there is a stucco wall 8' away that completely blocks a view of anything plus the room has an off smell. Asked for a different room. but was told none were available. Front desk receptionist was friendly enough but if you book here make sure you don't get room 207. In fact I made a comment to another guest and without knowing where my room was they said " oh you must have gotten stuck with 207"

Need some renovations

An Over Night* Very Comfortable place to stay.

Upon arrival, the front desk clerk was very pleasant and helpful. My brother checked in and added me to his reservation as we were in town for a family member birthday gathering. We didn't receive a key because they were still in the process of cleaning but we were assigned room numbers. We were totally fine with that considering the front desk clerk was so pleasant and my name was added to my brother's reservation. Later that night, we went back to pick up the room keys WITH THE RECEIPT AND LISCENSE in hand to present to the night auditor/front desk clerk. He was so rude and VERY unprofessional to say the least. He would not give us the room keys and my brother had to leave work JUST FOR HIM TO GIVE US THE KEY THAT HE HAD LAYING ON THE DESK that was CLEARLY for me because I was added to the reservation. After asking him what was the issue he was so hostile stating that he would call the police. I asked for his name as I have worked in hospitality for YEARS and I KNOW that this was UNACCEPTABLE!.. He would not give it to me. He stated he would call the police AGAIN, and I told him to do it because I had done NOTHING WRONG!.. I'm not sure what happened prior to me entering for him to be this way but I was in DISBELIEF!.. (He was of African male.) We finally received the room key after my brother had to be INCONVINCED and after him making me feel as if I done something wrong. -Nevertheless, the hotel was BEAUTIFUL AND THE CLEANINIESS WAS TOP TIER. The next morning I expressed to the front desk clerk what had happened and she apologized over and over again... She was very professional and gave me management information as I passed it along to my brother. -As beautiful as this hotel is, you don't need people like him representing your property. Hopefully, if I'm back in the near future I won't encounter him EVER AGAIN!.. I travel and stay at 5-STAR properties and this was the WORST ENCOUNTER EVER!. -This was on the night of, MARCH 1. 2025 around 11:30P.M.

Well worth the price. Very clean and comfortable with modern amenities due to newer construction. Definitely recommend.