Premier Inn Rickmansworth

The hotel staff said that he couldnt find my booking although I provided my booking reference and voucher and request 15 pounds for Early check in and charged my account 51 pounds in total. Although I kept saying I booked via Trip.com and paid while I booked the hotel online. It was a prepaid booking. I am so disappointed that the hotel sent me the invoice & receipt on 14 March but I was told I would get the balance of receipt and I would be charged the early check in fee 15 pounds only, the accommodation fee after I checked out at 12pm on March 15. On March 15, when I was checking out, I checked with another staff who was on duty, he said the hotel didn’t charge my card, but the agency card, it was acceptable. Unfortunately, on my bank statement I found that the hotel charged my card for all. And it was really disappointed because they didnt really dealed with my questions and my situation. I did double pay for the accommodation to Trip. Com and the Primier Inn Richmanworth.

One of the better Premier Inns and from our experience the best in West Hertfordshire. The air conditioning works really well. The breakfast is excellent in nice surroundings with views of the canal and river.

Great hotel, very friendly and helpful staff. Our room was very clean and well maintained and in a nice quiet location. Evening meal and breakfast bot excelent, and my wifes GF requirements were very well taken care of.

We came to meet our relatives for a week, we found the price affordable for a family, the outside of the hotel is clean, then we checked in with a gentleman and he was very helpful, we had dinner and breakfast and the food was fresh at breakfast was very busy and I understand why, the standard of this hotel are very high! I will definitely comeback

Air conditioning excellent quality - it was 32 degrees and heatwave in England when we stayed but air con was so good it allowed us a good nights sleep! My wife has severe allergies to fish and nuts and staff member Ben was very helpful when taking my wife’s breakfast order. Ben spoke to the chef who made everything fresh including bacon, sausages and mushrooms and they were happy to do this with no fuss. This is something premier inn do very well and reassures us as a family every time we stay and eat here!