Candlewood Suites RICHMOND - WEST BROAD by IHG
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Candlewood Suites RICHMOND - WEST BROAD by IHG

Discover Candlewood Suites RICHMOND - WEST BROAD by IHG, a 2-star stay in Richmond. Rated 8/10 from 96 reviews, it offers dependable comfort and value, with rates starting from PHP 4,782.

Check-In & Check-Out

From 15:00 until 11:00

Nearby Attractions

Nearby Attractions:<br> Divine World Changers International Ministries: 0.64 km from the hotel<br> Bowlero Richmond: 0.11 km from the hotel<br> CharacterWorks Theater Office & Warehouse: 0.33 km from the hotel

Amenity Highlights

Leisure: Bowling alley, Golf course, Gym

Food & Drink: Room service, Snack bar, Restaurant, Convenience store/kiosk, Lobby bar

Candlewood Suites RICHMOND - WEST BROAD by IHG

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We Price Match
Highlights
Lots to do
Free parking
Ideal location
Pets welcome
Amenities
All amenities
Property Description
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Cleanliness8.0
Amenities8.0
Location8.0
Service8.0
Surroundings
Airport: Richmond International Airport
(25.0 km)
Train: Richmond Staples Mill Road Amtrak Station
(4.3 km)
Train: Ashland Station
(28.8 km)
Landmarks: Bowlero Richmond
(110m)
Landmarks: CharacterWorks Theater Office & Warehouse
(330m)
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15

One-Bedroom King Suite With Mobility Accessible Tub

1 King bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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6

Studio Suite

Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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12

One-Bedroom Suite With Two Queen Beds-Sofa Bed

2 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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13

One-Bedroom Suite With Two Queen Beds-Communication Accessible

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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13

One-Bedroom Suite With Two Queen Beds And Mobility Accessible Tub

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

1 King Studio Suite Communication Accessible Tub

1 King bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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5

Studio King Suite With Mobility Accessible Tub

1 King bed
Non-smoking
Air conditioning
Refrigerator
Microwave
Dishwasher
Room Details
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5

King Studio Suite

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Room Details
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15

Studio King Suite-Communication Accessible

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Doorbell and phone alerts
Room Details
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16

One-Bedroom King Suite

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Room Details
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7

One-Bedroom King Suite With Roll-in Shower-Mobility Accessible

1 King bed
Non-smoking
Air conditioning
Refrigerator
Microwave
Dishwasher
Room Details
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Average for similar properties in Richmond
Most Mentioned
Review summary
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Service quality: Staff are frequently praised for being friendly, helpful, and accommodating, with many users mentioning front desk staff being courteous and quick to assist
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 6, 2024
The service, room and amenities were fantastic. I attended a conference at the Westin only minutes away Much better value and great room! Highly recommend
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 26, 2025
Traveled with my daughter for a family event and we got a one bedroom suite which was very spacious and comfortable. The beds were extra comfortable and they had great pillow choices. The decor is a bit dated but that didn't impact our visit. Borrowed some games to play when a few of us got together in our room. Convenient to downtown, and within walking distance to a couple of restaurants.
T‍r‍a‍v‍e‍l‍0‍7‍0‍7‍3‍2‍8‍4‍1‍6‍2
April 21, 2025
Bed bugs, dirty sheets and no accountability. I was told we have to investigate before we can refund you and havent heard anything from them. Please look else where if you don't want to have to shell out uneeccessary money on sanitizing your caar and life. No help from management
C‍h‍a‍r‍i‍s‍s‍a
October 17, 2025
The hotel had a distinct odor about it and the carpet in the room had a wet gross sticky feeling when you walked on it. Staff was very friendly. Room did not have enough towels for the 4 of us, only given 2 sets.
A‍l‍i‍y‍a‍h
October 12, 2025
Stayed here for 8 nights, room was clean upon arrival. Staff were very friendly and welcoming. There's even an outdoor lounge area to just relax or do grilling. Would definitely recommend
P‍e‍a‍r‍l
September 30, 2025
Overall, our room was definitely not worth what I paid! The room was small & crowded, dwarfed by a king-sized bed, bath NOT accessible, only 1 chair, kitchen OK but no table/chairs, mattress squeaked/sagged, linens were thin and "pilled", TV didn't work, room smelled of mold & chemicals. It's the type of room I would have expected for less than $100/night, NOT $186!
B‍a‍r‍b‍a‍r‍a‍ ‍J
September 22, 2025
If you reserve your room with a debit card they take THE FULL amount as a hold on day of checking in then also charge you full amount AGAIN once you check in, in person! They said the hold was reversed but I’m still waiting to get it back!
J‍o‍a‍n
September 21, 2025
The staff was very friendly and helpful. The location was great - very close to lots of fun sites in Richmond. Our room was a bit musty and the furniture was outdated, but the space was large and a good value for the area. The bathroom was clean and had plenty of hot water. We were satisfied with our stay.

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$50.00 (approx. PHP 2,973.30) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: Contact the property for details

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

Property Description

  • Opened: 1983
  • Number of Rooms: 81
Phone:+1-804-3243900
Email:ops.cwdickens@kmhotels.com
We know what you need. Extended-stay travelers play by different rules and you need a hotel that understands your unique needs. The New Candlewood Suites Richmond West Broad is designed from the ground up ... just for you. Located just off West Broad Street, the Candlewood Suites Richmond West Broad is within walking distance of Altria, Genworth and Met Life. Additionally, business travelers appreciate our proximity to University of Richmond, Virginia Commonwealth University, Anthem, Comcast and several hospitals including Parham Doctors, Henrico Doctors, Vibra and St. Mary's. Plus, great shopping, dining and exciting entertainment at Willow Lawn and Short Pump Town Center are just a short drive away. Candlewood Suites Richmond West Broad gives you the amenities that make you feel at home. Fully equipped suites, complimentary laundry facilities, room to spread out, space to work and space to relax.When it’s time to get connected we know what you need – high-speed internet, cable, sports and movie channels. And when you need to burn some energy the fully equipped fitness center will help melt the stress away. When you come to Richmond’s West End we know what you need. Candlewood Suites Richmond West Broad is your best stay ... for a week, a month or even a year.

Frequently Asked Questions

What’s the cancellation policy at Candlewood Suites RICHMOND - WEST BROAD by IHG?

The cancellation policy at Candlewood Suites RICHMOND - WEST BROAD by IHG depends on your room type and booking terms.

What are the check-in and check-out times at Candlewood Suites RICHMOND - WEST BROAD by IHG?

Check-in at Candlewood Suites RICHMOND - WEST BROAD by IHG starts from 15:00, and the standard check-out time is by 11:00.

Is breakfast available at Candlewood Suites RICHMOND - WEST BROAD by IHG?

No, Candlewood Suites RICHMOND - WEST BROAD by IHG doesn't provide breakfast.

Are pets allowed at Candlewood Suites RICHMOND - WEST BROAD by IHG?

Yes, pets are allowed at Candlewood Suites RICHMOND - WEST BROAD by IHG, but it’s recommended to contact the property directly to confirm.

How do I get to Candlewood Suites RICHMOND - WEST BROAD by IHG from the nearest airport?

The nearest airport is Richmond International Airport, located about about 21 mins from hotel by car (25.0 km) away.

About This Property

Nearest AirportRichmond International Airport
Distance to Airport24.99KM
Nearest Train StationAmtrak - Richmond Staples RD.
Distance to Train Station4.26KM
Average Price FromPHP8813
Hotel Star Rating2