Guest User
February 27, 2023
OMG, STAY AWAY! This place is horrible. I use present tense because I’m standing in the doorway of what is apparently a smoking room (room 122)… at 6 am. I’ve been standing here in the open doorway since 4am, guarding my family while they sleep because we have to keep the door open for fresh air. The room positively reeks of cigarette smoke. The walls are sticky with tar from cigarettes. I had no idea that smoking rooms were still a thing and the man at the front desk didn’t mention a word about it at the time of booking. My elderly mom was so exhausted from our trip, she insisted we stay in the room and “not make a fuss”. If you knew my mom, you’d understand why I didn’t argue with her. I’ve included pictures of me standing guard and the towels I had to use to wipe down the walls in order to make the room bearable. I also used almost an entire bottle of body wash in the bathtub with the shower on in an effort to make the room smell better. And don’t get me started on the spiders, yes spiders. I’ve been killing them all night. While standing guard. To let my family sleep with SOME fresh air. Do not stay here. We would have been better off sleeping in the car. Update: I just tried to address the issue with the front desk guy while checking out. I tried to be civil, but he simply would not shut up. He constantly denied and argued with me, saying if it was so bad, why didn’t I get another room? Well, there were a few reasons for that. 1. It was pouring rain (electrical storm) and there was wicked lightning. 2. My elderly mother was too exhausted to move. 3. The majority of the reviews on here AND Trip Advisor said that ALL OF THE ROOMS, smoking or non smoking, reeked and were filthy. I did apologize for the state of the towels, but explained that I had to clean the room for my mom and daughter. I was doing him a courtesy and letting him know how awful the room was, but he just. couldn’t. shut. up. He said that since I didn’t ask for another room, it wasn’t his problem, but mine. I lost my cool and said no, it’s not and dropped an f-bomb saying it was his staff’s f***ing fault. Then he told me to get the f**k out, exact words. I didn’t even ask him for a refund or partial refund. What a ****. Didn’t even pretend to care.