Quality Inn and Conference Center
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1 night
1 room, 2 adults, 0 children
All properties in Richmond

Quality Inn and Conference Center

5501 National Rd E, Richmond, Indiana, 47374, United States
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hotel overview picture
Highlights
Free parking
Lots to do
Pets welcome
Amenities
Private parkingFree
Gym
24-hour front desk
Wake-up call
Billiards room
Smoking area
Conference room
Multi-function room
All amenities
Property Description
A stay at Quality Inn and Conference Center places you in the heart of Richmond, just a 4-minute walk from Old National Road Welcome Center and within a 5-minute drive of Richmond Mall. This hotel is 1.8 mi (3 km) from Hayes Arboretum and 1.9 mi (3.1 km) from Glenn Miller Park.
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6.3/10
Cleanliness6.3
Amenities6.3
Location6.3
Service6.3
All 101 reviews
Surroundings
Landmarks: The Skate
(560m)
Landmarks: The Pentecostal Tabernacle
(980m)
Landmarks: Indiana Welcome Sign
(1.0 km)
Landmarks: Giant Cross
(1.1 km)
Landmarks: Hayes Arboretum
(1.9 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

King Room-Accessible-Non-Smoking
8

King Room-Accessible-Non-Smoking

1 King bed
Non-smoking
Refrigerator
TV
Towels
Microwave
Room Details
Check Availability
Standard King Room-Non-Smoking
10

Standard King Room-Non-Smoking

1 King bed
Non-smoking
Refrigerator
TV
Towels
Microwave
Room Details
Check Availability
Standard Room With Two Queen Beds Non-Smoking
11

Standard Room With Two Queen Beds Non-Smoking

2 Queen bed
Non-smoking
Refrigerator
TV
Towels
Microwave
Room Details
Check Availability
King Suite
1

King Suite

1 King bed
Has window
Non-smoking
Room Details
Check Availability

Guest Reviews

6.3/10
101 reviews
Verified Reviews
  • Cleanliness6.3
  • Amenities6.3
  • Location6.3
  • Service6.3
Average for similar properties in Richmond
Most Mentioned
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
November 13, 2023
Focus on cost-effectiveness
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 23, 2025
Clean room, friendly staff and reasonable rate! No problems encountered. Location was a plus as it was convenient for shopping and dining. No complaints for the night we stayed! ……………………….,.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 30, 2025
Room has a strange order, but I can deal with that, humid in room I can deal with that. What I can't deal with is the greeting. Desk clerk was curt, didn't smile, when I mentioned the doorway was block and it is had to get into the door she stated that people were there that were trying to load their car. Funny been here 3 hours and the vehicle is still there. Yes two cars can fit under canopy, But were full. Wanted 5 minutes or so then went in to tell her. I loaded up the cart and had to move it around both cars and around the "median" as it does have a curb. I am in 70+ age group and after driving all day I didn't need the desk clerk auguring or trying to start an argument with me. I told her I was done and she didn't give up, tried to egg me on I walked away. She even offered to throw me out the door. I will never stay here again.
J‍a‍m‍i‍e
May 1, 2025
staff was unprofessional, wasn't wearing anything to define them as staff. Breakfast was not good, no electricity working so no toaster, only cold cereal, the waffle maker did work, juice machine not mixing juice and coffee were very strong. Beds were comfortable.
T‍r‍e‍n‍t
April 21, 2025
Will never stay here again Have stayed here 3 other times and they did not charge for an emotional support animal, except for this time and would not waiver. First room they gave had not been cleaned. Second room had water leak stains from the ceiling. Toilet and sink was very slow to drain. Shampoo dispenser was empty. Chair for desk was ripped and showing cushion. Half of the channels would not come in. Even the hallway outside of room was filthy.
C‍h‍e‍r‍y‍l
April 20, 2025
Listed on ******* as having a pool. Pool closed. Staff said pool has been closed for years. Appears old and run down. Staff not friendly.
R‍e‍b‍e‍c‍c‍a
April 15, 2025
We were not impressed at all with our two rooms. Both of the rooms had water damage, nasty dirty towels and stained bed coverings. If it hadn’t been so late I would of gone to another hotel. I would not recommend this place at all t any one.
P‍a‍t‍r‍i‍c‍i‍a
April 15, 2025
Inconvenience pool & workout room both closed for maintenance for the entire stay. But my ******* search included these amenities. Continental breakfast not very healthy. 1 hard boiled egg available at 7am. Hotel has a weird odor and no insulation in the walls can hear everything above below and beside your rooms.
V‍i‍v‍i‍a‍n
April 12, 2025
Outside looks nice and front desk, sheets on bed inside out. Need a cleaner Shower curtain.

Services & Amenities

Gym
Conference room
More Amenities
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. PHP 5,844.23) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are allowedAdditional charge
Fee: Contact the property for details

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the Hotel

Property Description

  • Number of Rooms: 69
A stay at Quality Inn and Conference Center places you in the heart of Richmond, just a 4-minute walk from Old National Road Welcome Center and within a 5-minute drive of Richmond Mall. This hotel is 1.8 mi (3 km) from Hayes Arboretum and 1.9 mi (3.1 km) from Glenn Miller Park.

Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.

A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.

Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Richmond? This hotel has 4740 square feet (440 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 40-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.

Frequently Asked Questions

What is the cancellation policy for Quality Inn and Conference Center?

The cancellation policy for Quality Inn and Conference Center varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Quality Inn and Conference Center?

Standard check-in time at Quality Inn and Conference Center is 15:00 and check-out time is 11:00.

Does Quality Inn and Conference Center provide breakfast?

Yes, Breakfast is offered at Quality Inn and Conference Center. Breakfast option(s): Western.

Can I bring my pet inside the Quality Inn and Conference Center?

Pets are allowed on request at Quality Inn and Conference Center. Charges may be applicable.

About This Property

Average Price FromPHP4958
Hotel Star Rating2