Cambria Hotel Richardson - Dallas

Not having streaming tv apps is outdated. Especially since they were smart tvs. But having 80s type cable channels that have no “guide” channel to show what’s on and when is unacceptable. Actually, we had the guide channel even back in the 80s and didn’t have to click for hours scrolling through. The design of the doorless shower is *******. I started avoiding showering the last day to not have to deal with flooded bathroom floors. That alone is worth not returning. Next, the bar/restaurant closing early was infuriating. I booked based on having those amenities at those times. I actually switched from a different hotel because of those amenities. It basically feels like false advertising. I understand from a management perspective it’s losing money to leave them open when not busy. Maybe consider drumming up more business rather than taking away the services. E.g.- happy hour specials, etc. Or just set different hours and correctly post them online. Finally, the first night out of the five I stayed, I had a problem which I reported twice to front desk. The desk staff handled it well and would inform the manager. The problem was not the hotel’s fault, but rather some guests. However, it was pretty bad and I would have expected the manager to have contacted me. Frankly, from a hospitality stand point I should have been compensated a night. I paid Choice $115 to not get any sleep, and had to cancel plans the following day due to lack of sleep. There were many nice aspects to this hotel, but I will definitely not stay here again and will advise others to avoid it. There’s much better available at this price. I will avoid Choice hotels in general now. At least I know any Marriot will provide modern tv. The staff was good. I interacted with several front desk, bartenders, maintenance, and a maid.

Great location, easy access to amenities.

Driving Thru Close to many things. Shopping just down the road. Safe area.

The aesthetic of the room. Lights, bed frames, beddings etc. simple but gives a luxurious feel

Loved it. Safe, clean, and slightly upscale. Great value for the money. The entire staff were so helpful and hospitable!