The Salwey Arms

Lovely pub to stay Good location for exploring the area . Helpful friendly staff. Room was clean and comfortable. Good food . Free parking

We were in the smallest room, Tern; the only one available out of the 5 rooms at the property when we booked. No issue with that at all however it felt like it had been overlooked and was given the least attention. The single glazed sash window frames were dirty and dusty, especially in the shower room. There were cobwebs around the ceiling and the carpet was badly stained. It wasn’t possible to put make up on or dry hair in front of a mirror due to the way the furniture and plugs were positioned. Upon arrival , it was unseasonably cold and the heating in our room and shower room wasn’t working. A plumber was called out the following day but our bathroom was unpleasantly cold, with no means to warm or dry towels. Extra ones were provided but overall it didn’t make for a comfortable stay. When we checked out we asked for a reduction on the room rate as nothing had been taken off to reflect the issues we’d encountered. We were told that ******* still hadn’t paid the hotel for our room (not sure how this had anything to do with us); and we received a small reduction. All of the staff, apart from the woman who served breakfast on our final morning and checked us out, were friendly and helpful. The bed was comfortable and the plumbing problem was fixed eventually but it impacted upon the first evening and first day of our stay. An apology at checkout would have gone a long way but we were made to feel like we were being unreasonable.

Lovely stay Excellent staff. Room was comfortable and spotlessly clean. Bathroom had underfloor heating. Bathroom had a bit of a damp smell but wasn’t a problem. Breakfast was delicious.

An excellent night’s stopover. We spent an overnight stop there on the way to the Forest of Dean. Sunday evening and the restaurant was quite busy. I had the best roast pork there in a long time. The breakfast was also excellent with my wife, who is a veggie, rating it 10/10.

Nice food, roadside room noisy, WiFi a problem Friendly staff, nice food, erratic WiFi (my phone was eventually fine on it after initial probs, my laptop couldn't ever get on and partner's phone wouldn't go on after first evening). We had a roadside room which was a nice room but very very noisy as the road was so busy and only single glazing due to being an old property

Noisy night and busy location So, this is a difficult review to write as the cleanliness was v good , the staff were very helpful and the food was good . However there were significant things which affected our experience . There was a very large extractor unit outside out window which meant there was considerable noise all night . Ear plugs were provided in the room so this must be a common problem . In addition the Hotel is situated right next to a very brightly lit fuel garage , which was my husband’s view while we ate in the restaurant. It seemed impossible to avoid until I closed the blinds at which point we could both relax . These things are important to point out when making your selection of places to stay . I would have chosen a different hotel if i had been made aware