Hotel Tre Rose

Hotel Tre Rose Reviews

Hotel Tre Rose

Viale Guido Cavalcanti, 19, Riccione, Emilia-Romagna, 47838, ItalyView Hotel Details
Hotel Tre Rose
Hotel Tre RoseHotel Tre RoseHotel Tre Rose
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Hotel Tre Rose Guest Reviews

3.5/5
40 review
Verified reviews
Location3.5
Amenities3.5
Service3.5
Cleanliness3.5
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Positive reviews(21)
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Negative reviews(19)
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Nov 8, 2024
Terrific location in the absolute heart of everything just behind San Marco. Great, helpful and kind staff. Sure it was old, but it felt authentic and it’s a 3 star hotel after all. Good shower. I slept like a log. On last day we were able to leave our cases until we needed to take the water bus back the airport (the stop only a few minutes walk away) late afternoon. In late October the temperature at night was just fine so didn’t use the air con. My son had a little balcony which we sat out on a bit.
Angelo C
Stayed in Mar 2024
Travel with friends
1.0/5
Posted on Apr 23, 2024
Well… what can I say, a three star hotel maybe in the 80s… unfortunately I have many negative things to say starting with the rooms, very dirty and with towels that were not changed at all and in some rooms they were even forbidden; the owner was and is very arrogant while her husband laughed in our face and spoke badly to some guests from behind. We found dust in our room and asked the owner to send the cleaning lady, who only cleaned around the bed except underneath. Very narrow rooms while animals entered the bathroom the cleaning ladies did not remove them and sometimes they were asked not to clean a room and not to change the towels, things never seen before. I'm sorry because the only kind person was that waiter without glasses who really made me wonder what he did in that hotel.
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Response from Property: These guys were part of a group of athletes who met every night in the various rooms and without respect for anyone spoke loudly and disturbed the other customers: they also left the rooms in the morning when the women refused to clean the rooms: we were even too good not to have chased them away. The escorts were not able to bring them to reason. In April the law does not allow us to turn on the heating. In any case the rooms always had the doors wide open. Their attitude was so rude that they also compromised our patience. In any case, anyone who wants can view the photos we took when we left. Best regards
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Sep 11, 2024
I stayed the week of August 15th! I really enjoyed the party in the hotel! The food was excellent and plentiful! I will miss the warmth I felt from Franco, Anna, ketty, the waitress Valentina and the waiter Andrea, they always greeted me happy and smiling! The room was small with air conditioning and a spectacular balcony! The large swimming pool was fantastic! I hope to return! The right quality-price ratio!
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Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Sep 8, 2024
Family hotel just a few steps from the sea. Beautiful pool, exceptional cuisine, really everything good. Kind and welcoming staff. Excellent value for money, the hotel had everything we needed for a quiet holiday.
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Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Sep 4, 2024
We stayed two weeks with our daughter, we had a great time, we appreciated the courtesy and availability of Anna, Franco and all the staff, the location is excellent because it is quiet but close to all the entertainment, the pools and the beach are beautiful and the quality of the food is excellent as well as varied, we ate very well. Our daughter had a great time. Absolutely recommended.
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Guest User
Stayed in Jul 2024
Family
1.0/5
Posted on Aug 13, 2024
We arrived in the evening at 6:30 pm, we entered the room and immediately noticed the poor cleanliness, first of all unironed sheets with stains and yellow bedspreads full of stains, so we immediately reported what had happened to the reception and then remade the beds. The real nightmare began at night, we had the air conditioner in front of the bed and therefore with an annoying flow of air that hit us on the bed, at a certain point we heard the sound of water and looked at the floor, everything was flooded under the bed and on the bedspread, the air conditioner was leaking like a waterfall. So after a sleepless night we looked for another hotel, after a few issues with the owners we left. The advice given is to review the cleanliness of the rooms because like this we are not there.
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Guest User
Stayed in Jul 2024
Family
1.0/5
Posted on Aug 13, 2024
I absolutely do not recommend it!! Much to review in this hotel that perhaps 20 years ago was even pleasant. I start from the assumption that there were 5 of us in the room 2 adults and 3 older children, they gave us what they call a suit. For me it was a bunker on the ground floor, you opened the door and you were in the communal outdoor area of ​​the hotel, the laundry had to be hung out within everyone's reach, shoes outside the door ... really embarrassing. Damp inside, peeling walls, poor or almost non-existent cleaning, I had to ask several times for the room to be cleaned, the towels were not changed (something that happened to many guests of the structure) unless insistently requested. The bathroom mirror never cleaned in 8 days. Positive notes the pool and breakfast. The food was decent, even if the owner boasted about their cuisine, I have been frequenting Romagna for years .. and real Romagna cuisine is now difficult to find. Furthermore very often there was cold or reheated food from the day before. On the website they talk about fresh pasta .. but where ??? Messy play area, dirty common areas, the tables were never cleaned unless requested, leaves on the ground and dead plants in the flowerbeds, 50 year old bicycles. Maybe it's time for the managers to think about the pension. Then a dilapidated and dirty sofa at the entrance makes a bad impression, the morning of our arrival we entered the hotel and there was no one there. It was early but the night porter?
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Guest User
Stayed in Jun 2024
Family
4.0/5
Very Good
Posted on Jul 22, 2024
I booked a 4 night holiday and I was a little scared reading the reviews but I changed my mind immediately… the staff were kind and always available and friendly… the room was spacious enough (we are two adults and a 5 year old girl) and it is always clean… the cuisine was really good and varied there were always at least two first courses to choose from in addition to the basic dishes such as pasta with sauce, ragù and in white and always two/three second courses and there is always dessert (I recommend the excellent ice creams!!!)… the swimming pools directly in the hotel are convenient but I also recommend the beach with which they have a collaboration (136 spiaggia bimbi allegri)… we will definitely be back!!
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Fedof104
Stayed in Apr 2024
Travel with friends
2.0/5
Posted on May 16, 2024
Terrible hotel, practically falling apart. It happened that: 1 bed simply by climbing on it, it happened that the leg broke. Then on the bunk bed a board came off. There were stains of dirt inside the drawers, and when the cleaning lady came we had to wait outside and, the dirt that was around she simply moved it to the corners. Rude owner, because to solve a problem with the smelly air conditioning, he answered rudely to the customer. I give 2 stars only for the self-service food, even if some foods were obviously bought. I do not recommend it
Original TextTranslated by Google
Response from Property: These guys were part of a group of athletes who met every night in the various rooms and without respect for anyone spoke loudly and disturbed the other customers: they also left the rooms in the morning when the women refused to clean the rooms: we were even too good not to have chased them away. The escorts were not able to bring them to reason. In April the law does not allow us to turn on the heating. In any case the rooms always had the doors wide open. Their attitude was so rude that they also compromised our patience. In any case, anyone who wants can view the photos we took when we left. Best regards
Valentina G
Stayed in Mar 2024
Travel with friends
1.0/5
Posted on Apr 28, 2024
Great food but that's the only saving grace because the rooms are dirty and small, the service and some of the staff are very rude. I strongly advise against this hotel. P.S. In the room the bed doesn't have 2 slats and the sheets are dirty.
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Response from Property: Good morning, we emphasize that you destroyed the room, trying to dismantle the bed, you made a mess until late at night that some customers left, with your arrogance in choosing things you have disrespected the whole person. One note that you will have to keep in mind: we have entrusted the request for compensation, damages to the lawyer. Expect a complaint. Best regards Franco
Guest User
Stayed in Nov 2024
Other
1.0/5
Posted on Dec 9, 2024
Tappeto all’ingresso pieno di peli di cane La stanza era stata pulito con alcol non si poteva respirare . Notte al gelo Senza aria calda e con copriletto primaverile . Prenotato per due notti ne abbiamo fatta solo una . L’unica cosa positiva che la proprietaria ci ha fatto pagare solo una notte .
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Guest User
Stayed in Jul 2024
Other
4.0/5
Very Good
Posted on Aug 12, 2024
Hotel molto famigliare ma nonostante questo io e il mio fidanzato ci siamo trovati molto bene. Il personale è gentilissimo e disponibile, la piscina è grande e con un’ampia zona in cui prendere il sole. Inoltre è molto vicino sia alla spiaggia che alle fermate degli autobus. Consigliatissimo! Ci ritornerei anche domani <3<3
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Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Aug 11, 2024
Tutto lo staff molto cordiali e gentili,e soprattutto molto disponibili molti servizi anche per i bambini, abbiamo passato una splendida settimana,cibo molto buono,un posto dove sicuramente ci piacerebbe tornare,a presto e grazie di tutto
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Guest User
Stayed in Apr 2024
Other
2.0/5
Posted on May 14, 2024
Innanzitutto devo dire che la camera era sporca ovunque dal pavimento alle coperte, le maniglie delle finestre rotte ed il bagno intasato... Appena entrata c'era una puzza di bruciato incredibile ma in fin dei conti il cibo non era male. Il personale, però, è stato molto scortese e ci ha risposto male. Forse 2 stelle è anche troppo ma 1 e ½ noi si può mettere...
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GioeleCaivano
Stayed in Mar 2024
Travel with friends
1.0/5
Posted on Apr 25, 2024
Abbiamo alloggiato in questo hotel con la scolaresca, appena entrati la reception odorava di candeggina, arrivati in stanza si notava subito la polvere e i bagni erano sporchi, per non parlare delle asciugamani che c'erano delle strisce nere sopra. Il personale era scortese tranne il cameriere Alex, che era veramente gentile e disponibile, la proprietaria era scortese, rispondeva male quando qualcuno si andava a lamentare.
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Response from Property: Questi ragazzi facevano parte di un gruppo di atleti che quotidianamente si riunivano di notte nelle varie camere e senza rispetto di nessuno parlavano ad alta voce e disturbavano gli altri clienti : inoltre hanno lasciato le camere al mattino che le donne si sono rifiutate di pulire le camere: siamo stati anche troppo bravi a non averli cacciati via. Gli accompagnatori non sono state in grado di portarli a ragionare. In aprile la legge non ci permette di accendere i riscaldamenti. In ogni caso le camere avevano sempre le porte spalancate . Il loro atteggiamento è stato cosi sgarbato che hanno compromesso anche la nostra pazienza. In ogni caso chi desidera può visionare le foto che abbiamo fatto al momento della partenza. Cordialmente