SureStay Collection by Best Western Hotels in Revelstoke

The town is beautiful, the hotel is also very good, clean and quiet, just next to the police station, haha, the complimentary breakfast is also very good!

I booked this hotel for 1 night on my way to Kelowna. It was booked through hotels.com as a dog friendly hotel. We drove for close to 10 hours and arrived around 9:30 pm ready to go to bed and get up to continue driving the next morning. I checked in, got the keys while my husband unloaded the vehicle. On our way in they stopped us as we had a dog and apparently the hotel wasn’t dog friendly, except for service dogs. While I understand the rules, it was booked as a dog friendly reservation. It was 9:30 pm and I had a 6 month old baby with me. They wouldn’t make an exception and while the front desk guy was friendly the lady was less than kind. She turned her nose up at us and implied that because we had a dog we had to take a crappy hotel instead. While service dogs are allowed they absolutely wouldn’t make an exception even though we had paid a large amount of money to be there for less than 12 hours with a well behaved lab. We ended up being finding a nicer hotel to stay at last minute for less money and I wish I had booked this one sooner. It would have been nice had they shown some compassion instead of turning us away so late at night. They did refund the money but that doesn’t change the fact it ruined the night, caused a cranky baby and very tired and stressed out parents trying to find a suitable place to stay with a dog and baby at 9:30 at night. I will avoid this chain from now on due to the lack of hospitality and compassion.

Very nice place in downtown Revelstoke. Prices are reasonable. Rooms have all you really need, Beds are comfy. Nice and clean units. It is quiet except the train but they don't run much at night. Walking distance to restaurants. Close to Trans Canada Highway. They include a box breakfast, but have juices, yogurts and coffee tea available. We enjoyed our stay there, staff is friendly. We will be back on our next travel. Make sure you reserve, there are not too many units available and it filles up fast, especially in the summer or winter season.

The hotel gave us a big surprise. We booked a three-bedroom suite, with a master bedroom with a bathroom and a sofa bed in the living room. The kitchen was fully equipped with an oven, microwave, coffee machine, electric stove, and the kitchenware was also very thoughtful, with a variety of pots, knives, bowls, plates, and cups. The coffee was also very delicious. There was a beautiful river at the door of the room. We arrived at the hotel after 4 pm, and my friends sat in the chairs at the door and relaxed. This hotel is highly recommended by friends for travel.

This is a place where we rest on the way from Vancouver to Banff. Grizzly Town is a small town with few people. This hotel is the best hotel in the town. It is a 3-minute walk from the supermarket and the room facilities are clean. Hygiene, the only dissatisfaction is that the treadmill in the gym is leaking! Leakage! Leakage! ! ! !

Hotel location is good, clean and still, but the temporary booking price is higher.

***Must Visit*** my girl and I enjoy travelling, dining, fun adventures and great hotels. Since Revy is so special to us we decided to spend our anniversary and my wife’s birthday here- such a perfect stay! After touring across Canada/US/Europe we are extremely impressed with the luxury experience in this lovely boutique hotel. It is historic, chic, spacious and very well designed! Upon our arrival we had wonderful sparking wine, treats and a nice welcome card... we were so blessed to have Maria and Alice look after us. Both were so helpful, gave great suggestions and ensured our stay was perfect- beyond Fairmont service! 3 nights was not enough as we could have easily spent weeks here. It is welcoming, the staff really care and work exceptional hard and the owner Steve loves providing a true boutique hotel experience for his guests. Of the hundreds of hotels we have experienced this ranks in the top 10 in the value, design, level of service and with the top tier Quartermaster restaurant. Can’t wait to see Explorer’s Society all across Canada/Us and show people what TRUE Boutique hotels are all about! World class quality and service- we will be back!

The front desk staff were extremely knowledgeable and helpful and our request for an extra pillow was taken care of immediately. The rooms are what you’d expect in a basic motel but the bed was very comfortable and we slept well. The microwave, coffee maker and fridge were useful to us as we were on a touring holiday. Lots of restaurants within walking distance of the motel and live music in the town square. Would definitely return.

Hotel facilities are good, parking is convenient, and location is good. The bed was comfortable and the room was spacious and clean. Breakfast is too boring to eat at all Booking through Ctrip, paying on site, but there were problems during the operation, which caused Ctrip to repeatedly charge after the payment at the front desk, and the experience was poor.