Club Med Joyview HEILONGTAN resort

非常滿意，還給我做了免費升級！

帶娃聖地，很不錯的體驗

After reading the reviews online, I was fully prepared to bring my children to experience it. The hotel is close to Chengdu city, an hour's journey away, which is very convenient. The facilities and equipment are also relatively new, but as a club med, there is still some gap compared to Lijiang. The service staff of the popular dinner hotpot restaurant was very busy. It took a long time for the dishes to be served after ordering. There were also cases of missed dishes. The restaurant was quite closed and the clothes smelled very bad after eating. There were only two hair dryers in the kiddie pool, one of which was broken, so the kids had to queue up, and there were nearly ten empty seats in the actual changing room for hair dryers; The hotel has customers of various price combinations, including all-inclusive customers and single-service customers, which results in a messy service for both service staff and customers. The food standards and services are not as good as those in Lijiang. In order to expand the customer base, the customer experience of all-inclusive customers is not that good (in fact, most of the all-inclusive customers are old customers of ClubMed); The scale of the swimming pool, court and rock climbing facilities is half that of Lijiang. If you come to Chengdu ClubMed occasionally for a weekend, you can experience it, but the relaxing holiday atmosphere is currently lacking, and it may take the team to slowly get used to it.

The check-in experience is very good, the room is very warm, there are activities throughout the day, and it is suitable for bringing children. The children had a lot of fun at the picking farm next to it. Jayne was very caring and extended the check-out time. Will come again.

It's my kid's birthday. I had seen this hotel before last summer but never had time to come. So I booked it for my kid's birthday. The hotel is very new and the facilities are very good. The staff is very patient. There are so many activities. We arrived at 4pm on Saturday. We had afternoon tea as soon as we arrived and participated in the activities until dinner in the evening. Then we went to see a show. There were many games at the end. The kid also received prizes. The hotel also sent a cake when they learned it was my birthday. In short, I will visit this hotel twice or three times! .Satisfied recommendation!

管家Penny提前就聯繫我們，為我們辦理入住，周到的服務，給我們帶來了很好的入住體驗。 設施很好,餐飲很好，很多活動。