Popular Renfrew 4-star Hotels

Hotel seemed a bit tired and in need of some tlc, staff all friendly when spoken to and bar staff helpful. Bar area seemed a bit cramped and awkward. Our room was supposed to be executive but felt pretty cramped. Have stayed elsewhere for less and had more space. The bathroom had nowhere to put toiletries in or out of the shower and the toilet in a very enclosed space between the wall and the glass shower door. Actually banged my shoulder on the toilet roll holder! Room was clean but bed was rock hard and neither of us managed to get much sleep due to having to keep moving off the numb joint so often. The room was on the second floor and absolutely roasting so had to keep the fan on all night which was really noisy as well. Breakfast was plentiful and set out well but a bit tasteless. Overall disappointing stay for our anniversary.

My wife and I stayed here last Saturday night (12/10) as we had an early flight Sunday morning, upon check in the receptionist asked if we were here for the GBX night, I said no and asked what it was, she said it was some local DJ playing in the hotel (we later found out the hotel frequently hosts tribute nights and events on a Saturday night). We went up to our room which was ok - nothing special and went down for dinner at the restaurant where we were met by a bunch of drunken, screaming women on a hen night, apparently there were a couple of hen nights in for this DJ event - a couple of lads in the bar were giving the women piggy backs through the restaurant cheering at the top of their voices. It settled down for 5 mins then the fire alarm went off and everybody was evacuated from the building - well I say everybody - while most people were standing outside the building for 45 mins waiting for the fire brigade to eventually arrive there were people still in their rooms waving to the people standing outside freezing. Upon re-entry to the building there was no apologies of any sort from hotel staff and we made our way back to the restaurant, We had our coldish meal then went upstairs to our room. About 1.30 am the noise coming from the rooms a couple of doors down was terrible, music blaring, women screaming and singing, I let it go for about half an hour then had to phone reception to complain about the noise, the lad on reception asked me what room it was coming from and I was unsure but I gave him a rough idea. It quietened down for about 10 minutes then started up again, my wife and I packed our bags then headed down to reception to ask for another room. I told the lad on reception I'd phoned down to complain about the noise and he said he'd been up to then to tell them to keep the noise down and I said it hadn't worked because they were still making a racket - now this was 03.30 am, he said it was always the same on a Saturday night so we got another room in a quieter area of the hotel and lay on the beds for an hour before heading off to the airport. The worse night ever staying in a hotel and we won't be back. AVOID!!!