Atlantic Sands Hotel & Conference Center

Guests praise the friendly and attentive staff, ideal location with easy beach access and nearby amenities, along with available parking facilities.

We had a really great stay. Ideal location close to beach, shops, Funland and restaurants. Nice breakfast and helpful staff.

Our family has stayed at the Atlantic Sands Hotel in Rehoboth Beach for the last four summers. Initially, it was a great venue that met our admittedly modest needs but, over time, the facility has greatly degraded and is desperately in need of a major reboot. This past week we booked two partial-view suites at the hotel and encountered the following issues: (1) Our room smelled absolutely awful upon entrance, and for the entire time at the hotel. Best we could determine was that it was from mildew. (2) The phone in our kids' room did not work upon arrival, and even after we reported this to the front desk in person and they said they'd send up a repair person, that never came to pass and the phone was still not receiving calls at the time of departure. (3) The housekeeping was, to be frank, the worst I'd ever seen. - They did not vacuum the rooms unless asked. - Beds were not made. - Bath and hand towels were not replaced. - Paper products like kleenex were not replaced when used up; when she asked for more, my wife was told that they were out of kleenex. She saw a box right there on the cleaner's cart. - We were told that no cleaning could be done after 11 am, but the reg desk said that was not true. (4) The rooms' water pressure was incredibly low. (5) The bed covers were paper-thin and the pillows were literally the size of a throw pillow. (6) There were no USB charging ports on any outleted devices such as table lamps. (7) Repeated calls down to the front desk were not answered; in fact, not one of the dozen+ calls we made down there were picked up--the line just rang and rang. (8) The facilities really need a significant upgrade; years ago the hotel looked nice but they've made no improvements since. In general, the hotel's location on the boardwalk is great for convenience, but it seems like the Atlantic Sands is trading in off of that single asset at the expense of everything else. Ownership/management needs to stop being so cheap and give customers more for their buck--especially when they're charging nearly $500 a night for this type of mess. That's just robbery.