Holiday Inn & Suites Regina

Highly recommended. Surely will book again ☺️

It was always satisfied

The room is very nice . I like the sofa area, it made us have a fine break time.

I’ve been an IHG member for several years, and one of the reasons we chose this hotel was due to my loyalty to the brand. While the location was convenient, the overall experience fell short of IHG standards. One key issue was that the hotel does not have its own official restaurant — the restaurant attached to the building is owned and operated by a third party, which limits the service integration you can expect from an IHG property. We also experienced late-night hallway noise from unsupervised children, with no action taken despite reporting it. The next morning, we had a clogged bathroom sink. I reported the issue multiple times but nobody showed up to fix it. Went to complaint at the front desk, but a staff member, Ma May, responded indifferently, showing little urgency or care. Housekeeping was also inconsistent, with bedding not changed for few days until specifically requested. Due to these ongoing issues, we cut our stay short and moved to another hotel. At checkout, after voicing concerns to Ma May again, I suspect that she may have removed my IHG membership from the system, as I did not receive the usual post-stay survey. This property does not reflect the quality or standards I have come to expect from IHG. I would strongly recommend exploring alternative accommodations if you're looking for a more consistent and restful stay.