La Fenice Hotel

Staff: Most reviews commend the staff for being courteous, attentive, and helpful. This is one of the few consistently appreciated aspects of the hotel.

This hotel is the worst I had ever stayed in Europe. It is hot summer time and the “air-conditioning” is literally non-existent. A little cold air comes out for mere 1min and the rest is air probably hotter than the air outside. Drenched in sweat after shower and middle of the night. Don’t even try to open the windows, the mosquitoes will feed on you. Room and bathroom looks straight out from 70’s movie set. Bathroom tiles are cracked and the shower door is ripped off. Water floor has intermittent strength. Carpet looks very old and dirty. Bed is extremely uncomfortable, springs are already popping up. Bed topper sheet looks unwashed for long time, extremely dusty. Poor lighting in room and bathroom. There is only 1 usable electric plug in room, not next to bed but near the floor outside the bathroom. Unless u can move the super heavy room table, there is electric plug there for the TV. Also in the toilet there is a plug but it gets super humid in there (no window no vent). Breakfast is bread, croissants and danishes etc. Do not expect hot food like eggs and sausages. Staff didn’t care about a fly buzzing around the food. Staff is ok. Housekeeping ladies are the best, I actually pity them having to work there. If you return after 8pm, no proper car park lots left. To the owner: Please put some money to upgrade and maintain this hotel. Once the hotel opposite is done with renovation that will be where the customers will go. You’ll need to pay me to stay in this horrible hotel.