Extended Stay America Suites - Seattle - Redmond

No muffin can be found in breakfast time. The washing and drying machine are very dirty 😨

First, there was a gross smell in the main lobby - not a good first impression. It is counter-intuitave to pull a handle up to open a door. There should be a sticker or a plaque on the door stating that to open the door you have to pull up on the handle. The venting fan in my bathroom was broken. Showering set off the smoke/fire alarm in my room at 5:30am. Shower steam isn't smoke, but whatever. What is more upsetting is that the front desk person didn't seem to care that the fan was broken. She was rude and flippant to me when I called asking her to turn it off. The card in the room states that kitchen kits (silverware, plates, glasses, etc) are available on request and will be delivered to the room. When I called asking for some silverware the front desk person was rude and then took over 30 minutes to bring the items. If the card says it will be delivered then it needs to be delivered. Personally, I think the kitchen items should be in the room. It is an extended stay property - people want to use the kitchen. The kitchen area, especially the stove was dirty. Supposedly the room was sanitized but I wonder how do you miss dirt on the stove and a bathroom venting fan that emits a loud high-pitched whine and goes "whomp-whomp" over and over.