Masseria Agnello

Very relaxed property. Great room and relaxed breakfast. Very handy base for this part of Sicily.

Stunning restoration of a Baron's country estate house. Our suite included a loving area and enormous private patio with views of the agrarian countryside. Town of Realmonte was small and authentic, not touristy. Would stay again for the country feel.

I would probably give this 3,5. The woman running the hotel also use it as her own summer house. She and her father where smoking and drinking beer by the pool using it as if they were guests. She just thrown in the pool cleaning robot and it was then in the pool the whole day. Same thing with dinner she is sitting and drinking smoking at dinner with other guests. At breakfast there were no plates so guests had to try and find plates them self. Also food did not look all that safe to eat from breakfast as it was standing out in the heat all day and next morning same food still out there. It was run so poorly that it was actually fun. On the positive not the design and hardware is very good although it needs some TLC to get back to it's old glory.

We had a lovely stay at the Masseria and we chose to stay here rather than in Agrigento to see the Valley of the Temples. The setting and grounds are lovely and the staff was delightful and helpful. Beautiful pool area for relaxing. There are differences in the sizes of the rooms so be sure you look at the options when booking.

It's a decent property but bad service and rather uncomfortable especially if you have big bags or anyone has problem walking. And there is no porter service, despite the fact that every room has a number of steps. The serving staff is nice but they need training. Cleaning of rooms is negligible, for all the 3 days we were there, the only thing done was that our beds were made. Trash was not taken out even for one day. So we had trash in the bins for all the days we were there. First day even the cups used for tea were not washed. They were left unwashed where we had put them In our room, on arrival there was only one bottle of water. Water is expensive 5 eros per bottle, so when we bought water and some snacks for our next day outing, we were told by the staff that if any guest goes to the super market, the management should be informed. That was a first for us, to be told you can't buy stuff etc. Except the water we did not consume anything that we had bought, in the hotel premises. Drinks are expensive, 14 euros for an aperol spritz!! The bathroom showers are bad! There was no WiFi in the room! I wouldn't ever stay or recommend this place. The location is nice but that's where it ends. It was not a nice experience for us. It feels that the management/ manager is not bothered or is totally inexperienced in hospitality business.

The property is in beautiful location, great view and a nice building. Francesca and Salvatore, two young employees are making their very best to make the guests comfortable and meet their request but they are employees thus with limited authority to act. The resort is heavily understaffed and even luggages when not transported by guest have to be carried by Francesca and Salvatore in addition to their other jobs of serving breakfast, checking in and our clients, arranging for aperitif, and receiving complaints for air conditioning not working properly, no drinking water provided in rooms, garbage not collected in rooms, internet working intermittently, phone not answered, and emails not responded or responded late. There are no place where to place soap and shampoos in the shower’s cubicle, and in my room the lack of hot water was rectified 2 days after my complaint. In short, location top, Francesca and Salvatore very good, management to be re-trained or replaced. Incidentally, aperitifs are expensive (14 euro for a glass of white wine, and you are discouraged to bring food of drinks bought outside in the resort. There is no laundry service or washing machine available to guests.