Guest User
December 9, 2024
We stayed at the Kaiserhof for one night and had specifically asked for a waitlist because the hotel was originally fully booked. As previously mentioned, the reception was rather lackluster. The rooms are stylish, modern, and clean. The service in the bistro was friendly, and the food was good, but the value for money wasn't right. €30 for 80g of spaghetti with five shrimp is quite steep. Breakfast wasn't worth it. The hotel was very busy, and the service (for two people) was overwhelmed. We had to get our own cutlery and napkins. The food selection was limited, and the line at the coffee machine was too long. Due to the limited service and the resulting long waits, we decided not to order egg dishes. This hotel is understaffed even at full capacity. For €311 per double room for one night, you expect more.
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