Sonesta Essential - Rapid City

The location of the room was in the far building from the main lobby. So, to get to the room, I had to walk outside for a few minutes. Once I entered the room, the A/C was off, so it had a stuffy smell. There were stains on the beds. The toilet was completely dirty.

I had a very good stay with the clarion hotel it was very clean quite and it felt like I was at home felt very secured I deffently reccomd

We stayed one night at the Sonesta Essential as we were passing thru Rapid City. It was cheap and convenient. It was an older hotel that has been bought out and been remodeled or is in the process of being remodeled. For example, you could tell that the lobby has been redone and in our room the carpeting and the tile were both new. However, the tub and fixtures were old and chipped and there were paint splatters. Check-in was easy and the clerk was friendly. Our room was clean although the entrance to the stairs looked like it had not been vacuumed for months. Our room had a comfortable king bed with good pillows. The shower had decent water pressure and a curved shower bar; however, we didn't have much in the way of hot water until around 8 am. We first tried to shower around 7:30 am. There was no soap, shampoo, conditioner, nor lotion in the room. I went to the front desk to ask for soap, the clerk indicated he didn't have a key to the supplies and the cleaning staff were not there at that time, but he found a couple of mini soaps. I also asked him where the ice machine was, and he indicated it was out of order. I enjoyed the free breakfast. The biscuits and gravy were great although I took the last biscuit and scraped out the end of the gravy. We had to pillage thru the cupboards looking for forks. There was a guy staffing the breakfast, but he seemed a little overwhelmed. For the price this was a decent place to stay, but it definitely needs more improvements.

Had a good weekend here. Nothing fancy about the place, but it was clean enough and priced right. Numerous restaurants within easy walking distance. The free breakfast was better than average. I didn’t experience any of the horror stories that other reviewers have mentioned.

This hotel should be close or demolished maybe they can make a nice park instead in that lot it will be more clean and comfortable than this hotel. This hotel is literally falling apart roof is leaking toilets are clogged there’s literally no one at the parking lot They know that people are asking for refunds so they don’t even offer a refund