Country Inn & Suites by Radisson, Rapid City, SD

Great place to stay . Even free breakfast was good. Would definitely stay at this chain again.and recommend to friends.

We stayed with our high school Drumline during the state basketball tournament. Very quick check in process with 8 rooms, a couple small hiccups with drains and door locks but staff quickly took care of it. All the kids enjoyed the pool, gym and breakfast. We will definitely stay again when we travel back to Rapid City as a group.

I have been Hilton Honors member for 22+ years and felt it time to try out other brands of hotels, so I chose Choice Hotels having a decent experience at a Radisson in Fargo, ND. Well this hotel made it certain I would not be switching and actually avoiding Choice Hotels in by bi-monthly business travel. The staff at the front desk and namely, Hotel Manager Sadie McGruder, picked a fight with me over my company's credit card being declined. She offered me ultimatums that if I didn't 'take care of this within 15 minutes, she would have to ask me to leave'. It took a little longer but when my agent called them with another account number they CANCELLED my reservation. The original card was flagged for 'FRAUD' maybe its because they require a photocopy of the actual card; imagine that in 2024 requiring a photo copy of a credit card for everyone and their mother to look at and potentially use it fraudulently.

Overall a great place to stay for an affordable price. They have a good breakfast, generally eggs and sausage one day and biscuits and gravy the next. They always had yogurt, granola, cereal, apples, bread, bagels, and oatmeal. Plus coffee, an assortment of juices and cold water. The room was clean and we didn't notice any chlorine smell, we were in room 414. I was nervous at first being a cross from the elevator, but we never heard it while sleeping, which was great. The fridge worked perfectly and the air conditioning was nice and cool. We generally decline room service, but if you expect daily service this is not your place. We kept getting texts saying they would clean every 3 nights, but they don't. Instead, they clean upon request. This was totally OK for us, we just asked for a refill of a couple things at the front desk and they kindly provided what we needed, we were there 6 nights. The pool was warm and hot tubs were great, I even went down the slide, which was fun. The bed was very comfortable and we never had issues parking. Great location to all the touristy things in SD and WY. My only critique would be that employees do not allow thier families to use the pool area, it should be for paying guests only.