Brown Town Resort, Spa & Convention

It's was amazing experience, the ambience was awesome good place to spend relaxing time with family. Food is so delicious overall so lovely stay.

Disappointing Stay at Brown Town Resort – Not Worth the Price We stayed at Brown Town Resort recently and, unfortunately, the experience was far from satisfactory. We booked the Auro Villa for ₹15,000 per night, expecting a premium and relaxing stay, but the room condition was a major letdown. The ceiling started leaking during our stay, and the hygiene standards were quite poor considering the high price point. The room had too many mosquitoes, and to make things worse, we had cockroaches crawling on us at night – which was extremely unsettling. We spent a total of ₹23,000 (₹15k for the room and around ₹8k on food and spa services), and frankly, it did not feel like good value for money. The spa was average – nothing exceptional to write about. On the brighter side, the food and room service were decent, and we faced no issues in that regard. We did raise our concerns with the management, and while they acknowledged the problem and offered us lunch and a late checkout, we had already checked out by then due to prior commitments. Overall, it was not a pleasant stay, and I wouldn't recommend this resort to others – unless you’re okay with insects inside your room and are not expecting a truly premium experience.

I had a confirmed booking with @makemytrip at Brown Town Resort, Hyderabad on 24th May. On arrival, I was denied entry after waiting 1.5 hours. Why? Because they prioritized a wedding over guests with confirmed bookings. No help. No apology. Just stress, extra costs, and a ruined special occasion. This is not just poor service — it’s negligence. @makemytrip has refunded and promised some compensation, but Brown Town Resort hasn’t even acknowledged the issue. Travelers, beware. #TravelFail #BrownTownResorts #CustomerExperience #HyderabadResorts #makemytrip #HotelFail #TravelIndia

What struck me most was the blatant greed exhibited by the management. Prices skyrocketed during peak season, with no justification for the exorbitant rates. Worse, they were not upfront about hidden charges, which came as a surprise at checkout. For instance, [mention an example, e.g., “a ‘service fee’ that wasn’t disclosed initially”]. It’s frustrating to see a business prioritize profits over providing value to their customers.

The ambience, hospitality and the food was just excellent. We stayed in the Himalayan suite. The variety of rooms available is simply amazing Himalayan was just replica of the cottages we find in Himalayan region. Really authentic and refreshing!! Best getaway for the weekend

Overall experience was Good. Suggested to visit. Gowtham, rojalin good staff excellent service, Places good and service also good Thanks for the good experience We will visit again for a good experience All the best staff, good luck for the resort team