Guest User
July 18, 2025
I hadn’t been to Villa Marie in 20 years, but with my preferred hotel, Château de la Messardière, fully booked, I decided to give it another try. I booked a suite for €3,500 expecting a premium experience. Unfortunately, what I found was a hotel that hasn’t evolved in two decades. The decor is dated and tired, with no sign of renovation or modernisation since my last visit. For the price point, this is unacceptable. Service was consistently poor. Breakfast was chaotic every morning, with staff clearly overwhelmed and disorganised. More concerning, there was no hot water in the shower or taps for three full days, despite multiple complaints. A bathroom light was out, making it very dark, and it was never replaced. Even small details like empty Kleenex boxes were ignored and not replenished. The concierge was ineffective—we weren’t able to secure a single restaurant reservation through them and had to rely entirely on our own contacts. Villa Marie has potential, but it needs serious attention. Until it’s taken over and fully redone, it simply cannot justify the rates it charges.