Popular Raleigh 4-star Hotels

This hotel tries to be modernist. However, many things and services don't meet the standards. My husband and I are staying in this hotel. On the first day, there was no cleaning service. The housekeeping staff locked our door, and when I asked her to come back in 2 hours, she never did. You should also check your room for cleanliness. I found many small dirt spots on the floor, and the room was not cleaned during our 4-night stay. If you are a more traditional traveler, this hotel does not have a closet or dresser for you to put clothes in. Basically, you are living out of your suitcase. If you are staying for just a day or two, it might be fine, but for three or more days with a spouse, I would not recommend it. The hotel restaurant is called ”GOOD DAY GOOD NIGHT.” If you go there for breakfast, your ”GOOD DAY GOOD NIGHT” will turn into a bad day. We left the restaurant completely disappointed and hungry. If this is a Marriott hotel chain, what is the Marriott standard for this particular hotel? My husband and I went to the restaurant for breakfast on the day we checked out. The server was nice and friendly. She took our order for coffee but tried to avoid taking our breakfast order because the chef instructed her not to take orders until he was ready. However, we waited for more than 20 minutes and tried to get her attention for our order. That's when we found out the situation. We were completely shocked.

Overall good experience! Our room was great, nice & clean. The restaurant located inside the hotel is super good, we ate there twice during our stay. Located right next to the highway and Crabtree valley mall. It was nice having the mall so close but very busy intersection and a bit difficult trying to get out of the parking lot at times. Also only one elevator in the hotel so be prepared to wait a bit. We tried to check in about an hour before check in along with about 4 other people and no rooms were ready yet.

We stayed here for a weekday concert at the PNC Arena, a pleasant and easy 15 min walk. It is an okay midgrade chain hotel that charges for the access and convenience rather than amenities. We arrived at 5:00 and were told our room was not ready (check in is at 4:00) and got a free coke for our 20 minute wait. It seems they are suffering from lack of housekeeping help and the front desk had no idea what the housekeepers were doing. Everybody who checked in had to wait. The front desk was very friendly but did not seem to be in charge. Since the PNC Arena charges $40 for parking it seems this hotel has just added that to their room price, i.e. an overpriced room for the privilege of the walking convenience. The small bar was overwhelmed by the post concert crowd, but to the lone bartenders credit, she stayed open late (post 10:00) and kept the drinks coming. The room was large and clean after waiting a while for the lone elevator, okay HVAC, comfortable bed, but the pillows were horrible flat chunks of foam. The $10.75 breakfast (mediocre although real eggs and over cooked sausage) should have been included for the inflated room rate. It's worth paying for the convenience for the PNC but we wouldn't stay there if not for that reason. You can find the same quality for less not too far away, but then you'd have a commute and a $40 parking charge. Name your poison.

Lili gave Amazing service and was super attentive. Her personality was friendly as if i known her fir a while. Every morning you will see Lili and how supportive she is of any service needed. When you need anything, just ask for Lili.........

The hotel is too stingy! The water flow is deliberately adjusted to be very small, as thin as a pencil, and it takes half a day to rub the towel. The water tank in the toilet was also working intermittently, and the sliding door of the shower room would slide open automatically when closed, so I had no choice but to use something to hold it up. I don’t even know how the four stars came about? Maybe it's just that the external environment of the hotel is good, but it's just fake! Will never stay at this hotel again.

We had a beautiful light and airy recently renovated room. Everything is white and grey with touches of gold accent. Nice and calming room. Of course it’s spacious as most Embassy rooms are. They seem to be in the midst of renovating all the rooms. But do not worry, the work is not disruptive at all. If I didn’t see workers loading old furniture in the garage, I would never have known. Breakfast was good and up to the Embassy brand standards. No cutbacks here being falsely attributed to COVID as I’ve seen at other hotels. My one complaint would be that housekeeping did not occur during our two night stay. When you have a pile of garbage in the can and towels that need changing, it takes away from the experience. Making this a 4 star review rather than 5 stars.

The room was very clean and the bed was very comfortable. This hotel is in a great location, the room is clean and comfortable, the service staff is friendly and attentive, and the breakfast selection is rich and delicious. The overall stay experience is very satisfactory, great value for money, highly recommended.

With a stay at City Living in Downtown Raleigh Luxury Apt 1 in Raleigh (Downtown Raleigh), you'll be within a 5-minute drive of North Carolina State University and Raleigh Convention Center. This apartment is 5.5 mi (8.8 km) from Crabtree Valley Mall and 5.5 mi (8.9 km) from PNC Arena.Take in the views from a garden and make use of amenities such as complimentary wireless internet access and barbecue grills.Make yourself at home in one of the 4 guestrooms.

It was not a bad place to stay, though we only ate three times for breakfast, 1 the last day which was free due to plane cancelation so they gave my daughter and I free breakfast but the other two times were 1 comp'd that a friend received for three people in which the other was paid for by a friend. Needless to say, I got charged $45 for one day of the breakfast which likely was because the waitress made us put our room #, though she said she understood our meals were comp'd. Sadly even after calling the hotel, speaking to one person who then sent me to the finance manager whom I left a message with but still hasn't called back in almost a week. Frustrating to say the least.

When you stay at The Store in Raleigh, you'll be in the historical district, within a 5-minute drive of North Carolina State University and Raleigh Convention Center. This guesthouse is 4.6 mi (7.5 km) from Crabtree Valley Mall and 4.7 mi (7.6 km) from PNC Arena.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this guesthouse include concierge services and a picnic area.Grab a bite from the grocery/convenience store serving guests of The Store.Featured amenities include a business center, express check-out, and luggage storage. Planning an event in Raleigh? This guesthouse has 1300 square feet (121 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 2 individually decorated guestrooms, featuring iPod docking stations and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.