Spa Hotels in Raleigh County

My bad - I meant to pick Holiday Inn Express, but this is a regular Holiday Inn. We had a 1 br suite which is nice. Before I go good and not so good, the bad: housekeeping knocked around 10 am then just opened the door. Thank goodness we had the lock engaged. (There was no ‘do not disturb’ tag). Why not wait until checkout? The good: the bedroom had a door that closes - a real bedroom. The bed was comfy. Fridge and freezer. Keurig machine in room. The not so good: the kitchenette was dark (why is there no light in that corner?). The oven was pretty dirty. There was a (clean) trash bag in one of the pans. No silverware, and no dish soap. No complimentary breakfast. The TV had about 20 home shopping stations, and almost every other station didn’t come in. The TV was surprisingly small. The furnishings were a mix of possibly newer and older, and the bathtub had like a worn out place where most people would stand. Nothing really terrible, just a few things that could have gone better.

The Microtel Inn by Wyndham Beckley provides a great place for travelers to relax after a busy day. The Microtel Inn by Wyndham Beckley offers a pleasant stay in Beckley for those traveling for business or leisure.Raleigh County Memorial Airport is located approximately 20km away while Raleigh Station is 21km away. With multiple attractions nearby including Wv Citizens Conservation Corps, Calvary Assembly of God and Maxwell Baptist Church, guests will find plenty to keep themselves occupied.When guests have some time on their hands they can make use of the onsite facilities. This Beckley hotel features parking on site.

The executive suites are deserving of a 0 star. Other parts/people of the resort are the reason for the higher rating, I read reviews online that these executive suites were outdated. Not really a big deal, but they were right. The curtains are all falling off the windows and tattered and most of the furniture is very old. The problem lies in the fact that it is destroyed (just not old). The couch (which is a pull out) sinks to the floor when you sit on it. We sat on pillows and still had a hard time getting out of it. The chair was broken down, but not as bad. The couch and the chair though are all ripped up on the cushions and there is a lot of stuffing hanging out of the furniture!! The walls are paper thin and we heard our neighbors talking/tv/music like they were in the room with us (and they left their TV on ALL NIGHT LONG). The bathroom sink does not drain. The bed sucks and to get out of bed, you have to shut the bedroom door as it is blocking the walkway. The bedroom TV had no remote control. The living room TV got no broadcast channels and no channels 2-29 were working. We used the living room remote to turn on the bedroom TV and they channels worked in there. The window air conditioner units are the worst. The bedroom we had to sink to 65 just to get it to turn on and occasionally cool the room down (this is September so it isn't that hot outside). The living room air conditioner only stops running for about 2 minutes at a time and it is so LOUD that you can't even talk when it comes on and it completely drowns out the TV and will wake you up in the bedroom all night long. I set it to 74 trying to get it to stop kicking on so much, but it made no difference and still put out really really cold air. The part that really pissed me off is their customer service. I received a text the afternoon I checked in asking how my room was. I explained all of these issues. Obviously they are not gonna bring out new furniture and stuff like that, but maintenance should have been out to unclog the sink drain, bring the missing Tv remote and get the living TV working, and potentially fix the air conditioning units (if fixable that easily). I received a reply that the manager would be informed. This was still during business hours, but we never heard from anyone or had anyone come fix anything the entire stay we had there (which was 4 LONG sleepless nights). The next morning we went to the $15 breakfast buffet that is ”included in our overpriced suite” (which is basically a typical hotels complimentary hot breakfast while adding two extra hot items.... potatoes and cooked apples.... there wasn't even any oatmeal packets). We stopped at the lobby desk to report the sink drain issue and the TV issues. Had a very rude lady tell us that there is nothing that she can do about it and the TV issue is their cable providers issue! Really no remote control in the room? Channels 2-29 working in the bedroom but not the living room?