The Resort at Glade Springs

Located at the New River Gorge, the accommodation impresses with friendly staff and excellent service. Guests appreciate the varied and high-quality breakfast, making for a perfect start to their day.

Raj from the small talk cafe makes THE BEST cappuccino I’ve ever had!! I’ve travelled the globe and I have never had a cappuccino quite like Raj’s…..

Don’t come here expecting a resort experience. The employees cannot help that the place is falling apart, but when you read “resort” you do tend to have certain expectations. We stayed in a manor house with the rest of our family and friends while attending a weekend conference. Let me preface by saying I didn’t pay a dime to stay here. We were invited down for the weekend to attend the conference. Let me also say that I do not have unrealistic expectations when I stay somewhere. I can deal with most issues as they can always happen. I was shocked when we pulled up to the manor house and realized what poor shape it was in. Dilapidated exterior, peeling paint, brick steps in desperate need of retooling. Our room (as well as the others) was extremely dark and dismal. You can smell a certain dampness as you enter similar to some of the cheaper hotel rooms we’ve stayed in. With the overhead light and all the lamps on, you can almost see what you were doing. Linens were clean and but the beds are hard. My pillow was fine. My wife complained hers were flat. AC works well, but displays a pungent odor from time to time resembling sour milk or feet. The curtains also had a very strange stain splattered on them. The bathroom sinks were peeling badly and every corner showcased a nice selection of mold & mildew. The shower, however, did have admirable pressure and was nice and hot. They also have the older toilets that can flush 58 golf balls at once. The carpet felt very damp and almost sticky and the floor tile in the common areas was very dingy and uneven. The furniture is very dated. When we got ready to go to bed the first night, we found that our room did not actually lock. In fact. The latch was pulling out of the door frame. These houses are also not built to house multiple families. Whomever the other family was staying above us were apparently either raised by buffalo or were professional tumblers. Not really their fault, but just keep in mind that this old house isn’t built with the ability to filter out much more than dropping a marshmallow on the floor above. The grounds were pretty well kept and the flowers, shrubbery, and mulch beds all looked pretty nice. I will give them that. As far as the conference. We were in “the pavilion” the first night. It was incredibly hot and uncomfortable. There was also not enough seating for the roughly 100-150 people in attendance. Their solution to a large tent/pavilion full of people in the middle of July was one stand-up air circulator and a couple of fans. The next afternoon, we were in the ballroom and it appears that the AC was not working in there either….. We opened a door to the rotunda (that had working AC) in hopes it would help… it didn’t. The food service was also subpar. Warm drinks with melting ice (mostly due to the AC issues). Moldy bread during lunch that was switched out twice (for more moldy bread)…. Quality of the food is comparable to a shoneys buffet (not a go