Guest User
October 17, 2024
I had a terrible experience at Surya Hotel ,lakshmivarapupeta in Rajahmundry. I booked this hotel for a family function in Rajahmundry, expecting a decent experience given their star-hotel-level charges. The booking was made through a manager two months in advance, and we paid a deposit. We arrived on the morning of the 13th at around 9:00 AM, expecting everything to go smoothly, but the reality was completely different. The food quality and quantity were nowhere close to what was promised. Despite the high charges, the food served was of inferior quality. They maintained a substandard level, and even the ₹10 ice cream was the worst quality. We weren’t properly offered welcome drinks or even basic refreshments upon arrival. When we raised complaints, the staff were completely unresponsive and showed no concern. It became obvious that this is how they handle their guests. Based on my experience, I would not recommend Surya Stay Inn for any family events. The management is negligent and shows a complete lack of hospitality.