Aston Costa Verde Beach Resort

This was my third time in six months at this beautiful resort. I was travelling with my teenagers and we all had a great time with no complaints. Rooms are clean, taken care of. The staff are all so friendly, and the entertainment was great. Taimi is hosting and always sure we are being entertained with all of the different events, live music, dancing, children's shows. The beach is the best and lots of activities, sailing, paddle boat and of course the walks on the beach, swimming and snorkelling.

I liked the beach here so much I came back for my 2nd visit and also had an od friend come from Vancouver. I also met a new friend last year who also booked for the same time this year. We all had lots to eat and lots of sun. 🙂 I usually like swimming pools but at this place I didn't get in the pool even once. This year or last year. Not because there is anything wrong with the pools but because the beach was so nice. Calm, clear, sandy and shallow. There is an option to pay by the hour for a later check out, which I did and also did last year because of a later departure/flight. My only issue is not letting me pay to have the room for an extra night. When as like last year my flight started getting delayed. I had a pretty good idea that the flight wasn't going to leave until the next day. Instead of letting me pay, they said I'd have to check out and if I had to stay sunwing would pay for the extra night. I didn't care. I just didn't want to be uprooted and put into another room again. Nope, they seem to be able to process the transaction for a few more hours but not to let me pay to not be inconvenienced. They said to talk to the sunwing rep to get a better deal? who by the way is only there from 2 to 4. When i talked with her she couldn't help either and that it would be expensive anyway? She also said i should have come to see here before. I told her maybe they should be there earlier as i came to have a vacation and get away from meetings not to come to a meeting in the middle of the afternoon beach day.Instead they moved me into a musty smelling room. The tv didn't work, the ground floor patio door didn't lock, there was no bottled water in the room and the hand soaps were used. I don't think I'll be going back here if this is how a returning guest gets treated. Too bad because for everything else I did really have no complaints. Plus my friend who has been there many times asked if I got my bottle of rum for returning guests and they didn't have on for me and told me I had to come back more times for that. I asked how many and she shrugged and said 4 times with a question mark. Like she was just guessing. By the way, I don't even drink. Haven't touched a drop in 5 years. I just thought I'd take it home for a gift if it was supposed to be in my room as a returning guests.