Qwa-Qwa Hotels with Wi-Fi

The hotel is very good, but the TRIP platform has a very poor check-in experience. We arrived at the hotel tired. The front desk had our reservation information but denied that we had paid in advance. I showed my reservation form and it clearly showed that full payment was prepaid and included breakfast, but the hotel computer showed that no payment had been made. There is no choice but to pay separately to check in. Then I contacted the Trip platform and was told that Trip was booked through a third-party so-called partner. They contacted the local partner and finally the front desk confirmed that we had been charged twice. Trip customer service then called again and said that the hotel front desk did not read the order clearly, and I completely disagree with this explanation. I clearly saw that the hotel's computer showed that our reservation was unpaid. It should be caused by the lack of responsibility of Trip's local partners. In addition, the hotel has no restaurant at all and does not provide breakfast at all. All guests who stay can get a 20% discount coupon to purchase meals and drinks at the fast food restaurant in the service area of ​​the gas station next to it. The meals are very cheap. The accommodation we booked including breakfast was a waste of nearly 200 Hong Kong dollars. (My cashier receipt showed that the unit price of the room was 1178 ZAR, and the so-called breakfast-included price I actually paid was HKD 627).

We had a 3 night stay and it was our very 1st time at Kiara and it really did not disappoint. Resort is situated in a beautiful setting that one can feel truly relaxed and even though we went during peak season, it did not feel over crowded (even the pool). Overall we were very happy with our stay, we had booked a 6 sleeper self catering chalet and one non self catering unit for our group and both units were comfortable and spacious and clean. The self catering unit was equipped well, although the fridge just did not seem cold enough even though it was on the coldest setting. Beds and sleeper coaches were all very comfortable. The kids loved the facilities and games room. Overall the resort is clean and well kept. Staff are friendly and super helpful. We did have 1 dinner at Maluti Melts Restaurant (we did find the food average - not spectacular. We were disappointed with the cheese fondue as we expected a proper swiss fondue where you have a real taste of cheese and cheese strings stretching after you dipped your food but it really was just a cheese sauce. Resort is close to the Golden Gate reserve and to Clarens so it makes it an ideal spot to be close enough to everything. My only suggestion is for resort management to please check the balcony wooden fencing on a regular basis as we found some of the vertical wood was loose and could easily be pulled off with not much force (we did phone maintenance to come fix this), this is dangerous as we had young toddlers with us and we had one of the upper units so had we not tested it (and it was really by chance as well that we decided to check), the toddler could easily pull it off and fit through and fall.

The photos don’t do it enough justice, the most scenic place ever(this is not an understatement). The view of the amphitheater from your room is exquisite and the sunsets are just breath taking. There are so many hikes encircling the area and it just adds to the view. The rooms were exceptionally clean and cozy and were equipped with electric blankets, heaters and loads of blankets. The bathroom was rather large providing comfort, the shower had hot water 24/7 and had more than enough storage for your toiletries. The restaurant consisted of a bar, an eating area as well as a lounging area perfect to watch sports. The bar had a seating area as well as darts, and I saved the best for last, the restaurant, it had many food options(including food for vegans and vegetarians). For breakfast there was a buffet on the weekends and in the week is breakfast on the menu. Overall food is good and customer service is good

With a stay at Drakensberg Mountain Retreat in Bergville, you'll be in the mountains, just steps from Drakensberg Mountains. This lodge is 9.1 mi (14.6 km) from Sterkfontein Dam Nature Reserve and 9.2 mi (14.8 km) from Driekloofdam Pier.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and an arcade/game room.A complimentary English breakfast is served daily from 7:00 AM to 10:00 AM.The front desk is staffed during limited hours. Free self parking is available onsite.Make yourself at home in one of the 18 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.